Chrono24 has a rating of 4.7 stars from 2,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 2nd among Marketplace sites.
Purchased a great watch. Entire experience ran smoothly. Fully satisfied
Waited a little long before watch was sent
Otherwise overall perfect
Smooth transaction. No problems at all. I am more than happy with my new watch!
Highly recommended purchase. Both Seller and Chrono24.
Excellent experience everything went smooth. Very good interface and amazing selection of items.
The easiest and safest way to buy luxury watches. Highly recommended.
Very good! I like ir and will recommend to all my friends!
Fantastic experience highly recommend these guys the watch was beautiful
Excellent Service. Rapid and accurate communication. Will use again.
Very professional and prompt service. Watch is just as described on the site. Thank you
Easy to purchase. The search features are great. A wide variety of watches.
I found the vendor to be professional and attentive.
Accurate description of the product. Prompt delivery
A+ transaction. Highly recommended. Will use many more times.
The whole experience from searching to buying is excellent.
2 Watches bought and both transactions were flawless. Thanks.
Excellent communication. Perfect service
Fast shipment.
Smooth process, good service when I called with a question.
Using Chrono24 was very easy and I am now wearing my new favorite watch!
Easy transaction and item arrived as expected. No surprises
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at Support@Chrono24.com or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.