From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
Great service here! Trusted and true! Will keep buying watches here for sure!
After reading a few negative reviews, I was skeptical of conducting business with Chrono24. But I've decided to take a chance and found the negative reviews to be unwarranted. Due to the current event occurring in eastern Europe, the dealer and I have decided to cancel my order. Chrono24 promptly refunded my deposit in full which was sooner than expected. Going forward, I will continue purchasing watches through Chrono24.
The services for buying and selling are with it. I've bought unique watches not released in USA that make great investments.
Good Platform that inspires confidence. The Suggest A Price option is a great conversation starter. Great follow up too. I will use again.
Meine Erfahrung mit diesem Juwelier war außergewöhnlich gut. Der Artikel wurde sofort verschickt und kam in einem gut geschützten Paket an. Der Artikel war genau wie beschrieben und in der Originalverpackung. Ich kann diesen Laden sehr empfehlen.
I have been very satisfied with Chrono24. The site is very easy to use and the majority of my dealings have been extremely positive. I have recommended Chrono24 to several friends.
This company as just the worst customer service imaginable, won't answer emails, I'm waiting on a payout for a watch I sold for three weeks ago now, and absolutely no reason for this level of service.
Chrono24 is my "go to" for watch buying. The escrow model gives me peace of mind. The only drawback is that I have to pay for shipping and insurance both ways if I am not satisfied with the watch, but I find that acceptable, all other things considered.
I have only purchased a few watches to date 09APR22 and everything from items purchased to purchase experience have been exceptional. I have had no issues and have no complaints. A few sellers didn't respond to my questions is literally the only thing unexpected that has happened. I have purchased watches ranging from $700-$12k and have increasingly become more comfortable with purchasing items through Chrono24. Every watch I have received has been packaged very well and has been delivered in perfect condition along with the box and papers. Every seller has been quick to respond and has delivered the watch to me VERY quickly. Not a single complaint here.
Excellent and although we bid not keep it they were great.
So far I have had 3 purchases at the time of my review. Take the time to review the watch dealers carefully before making your final pick and everything should go smoothly. Best of luck.
Enjoyable transaction that occurred without any issues.
Chrono24 offers the best prices for watches by far and the process of buying is so easy and secured. I would highly recommend Chrono24 over any other platform by far.
I had no problem with chrono, I know other reviews say otherwise. I got my watch and it's what I ordered
Chrono24 was very helpful, and I would definitely use them again
Great app. Easy to use. I just am still trying to figure out international shipping and how that works. Lots of sellers outside the US.
Easy fast and reliable and great customer service. I will definitely use Chrono24 again in the future.
Another good experience with Chrono24 and a validated dealer. Thank you.
I ordered a watch from Germany, Chrono really makes sure their sellers are legit and this gave the confidence to purchase this watch with no problems
Honest site and easy ordering. It doesn't get any better.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kevin,
We are sorry to hear about your experience on our platform and receive your payout. We will contact you directly through Sitejabber for more information.
If you have any more questions, our support team would be happy to help. You can reach us from 9 AM to 6 PM Monday to Friday at +1 (646) 887-3560 (New York), +49 (0) 721 96693-900 (Germany), or +852 3002-0310 (Hong Kong).
We look forward to assisting you quickly.
Best,
Chrono24 Support