business logo of Chrono24

Chrono24

Overview

Chrono24 has a rating of 4.7 stars from 2,947 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Chrono24 most frequently mention great experience, customer service and fast delivery. Chrono24 ranks 3rd among Marketplace sites.

service
116
value
108
shipping
104
returns
51
quality
105
This company does not typically respond to reviews
How would you rate Chrono24?
grey star
grey star
grey star
grey star
grey star
Virginia
1 review
0 helpful votes
Follow John C.
Unfollow John C.
Send Message
Share Review
Report Review

First omega purchase - great experience
April 26, 2025

I had the pleasure of importing my first omega from Japan with a seller on chrono24. I found the platform user friends and I had piece of mind with the escrow service for me as the end buyer. I plan on doing business on this platform in the future

Date of experience: April 16, 2025
Oregon
1 review
0 helpful votes
Follow Diego U.
Unfollow Diego U.
Send Message
Share Review
Report Review

Watch Enthusiast
April 24, 2025

I am a watch collector/enthusiast and I'm extremely thankful for the Chrono24 website/app and the Chrono 24 services. All of my many experiences as a buyer and seller have been trouble free. I have peace of mind using Chrono24 to buy and sell my watches. I also enjoy their magazine and market reports etc. Kudos to the Chrono24 team.

Date of experience: April 14, 2025
Nebraska
1 review
0 helpful votes
Follow Sergio V.
Unfollow Sergio V.
Send Message
Share Review
Report Review

Good communication and certification process
April 10, 2025

I have bought several watches through Chrono24. The process is seamless, and communication and shipment tracking is top notch. Their certification program is also great when dealing with higher value watches.

Date of experience: March 31, 2025
Texas
1 review
0 helpful votes
Follow Marty G.
Unfollow Marty G.
Send Message
Share Review
Report Review

Exceeding expectations
April 8, 2025

It was my first experience with Chro 24. I had my reservations but all the reviews that I read beforehand gave me confidence in making my first transaction. I wasn't disappointed. Doing business with Chrono 24 exceeded my expectations. I'm looking for my next watch now!

Date of experience: March 29, 2025
Montana
1 review
0 helpful votes
Follow Dr S A.
Unfollow Dr S A.
Send Message
Share Review
Report Review

Was not sure at first...
April 20, 2025

Being a hard core car guy since my youth, of course I have been looking to treat myself to the Tag Heure, Monaco, Caliber 12 watch that the coolest car guy, race driver, and movie star, Steve McQueen, wore. I finally decided to pull the trigger. Began the search once again. Chrono24 has always been one of the places I searched for the right buy, but never used them before. However, the reviews I read seemed to stack up more to the plus side. The seller I found was Las Vegas Jewelry & Coin Buyers. I almost passed on them because of how many horrific reviews they have. That said, they have just as many, maybe a little more great reviews. Having family in that business in Brooklyn NY, and having worked there in my youth, I am well acquainted with how insane many humans are when it cam to the value of their personal stuff, thus, I attributed 99% of the bad reviews to that. Longer story short, I went ahead with the purchase, dealt with Steve at LV jewelry & Coin, and they were 100%. Fast to answer questions through Chrono24, fast shipping, and bomb-proof packaging. The watch was used, but in like new condition. Could not be happier with the entire experience. I would highly recommend using both the Chrono24 platform and the Las Vegas Jewelry & Coin Buyers establishment if they have what you want. Thanks guys!

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow JUAN R.
Unfollow JUAN R.
Send Message
Share Review
Report Review

Third Purchase
April 20, 2025

Every single purchasing experience has been outstanding. This is definetely my preferred site to purchase expensive watches without having to worry about being scammed.

Date of experience: April 10, 2025
Florida
1 review
0 helpful votes
Follow Anthony D.
Unfollow Anthony D.
Send Message
Share Review
Report Review

First Retrograde seconds watch by Milus
April 25, 2025

There description was spot on, the watch was in great condition was delivered and processed quickly, had a small problem with the UPS facility was attempting to schedule a pickup but the Longwood Florida facility was permently closed down so I had no idea where the watch was located.

Date of experience: April 15, 2025
Georgia
1 review
0 helpful votes
Follow Bart C.
Unfollow Bart C.
Send Message
Share Review
Report Review

First Chrono24 Order
April 17, 2025

This was my first order with Chrono24 and it was awesome! Great watch, great price, great dealer, great experience. I will definitely be ordering more.

Date of experience: April 7, 2025
Colorado
1 review
0 helpful votes
Follow Gunnar H.
Unfollow Gunnar H.
Send Message
Share Review
Report Review

Best of the Best
April 4, 2025

I have several purchases from Chrono24 and always find what I am looking for. The best Dealers and excellent, fast responses communication make doing business an excellent experience. Thank you for all the help. I'll be back for another watch!

Date of experience: March 25, 2025
Pennsylvania
1 review
0 helpful votes
Follow Aaron R.
Unfollow Aaron R.
Send Message
Share Review
Report Review

Another smooth transaction
April 30, 2025

Another smooth transaction with chrono24. Fast shipping & easy shipping. Also the watch was as advertised. Thanks again

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
Follow Per S.
Unfollow Per S.
Send Message
Share Review
Report Review

Efficient and safe (I hope)
April 28, 2025

Good efficient experience. Buyer communicated well and I would do it again if I needed another watch

Date of experience: April 18, 2025
California
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Send Message
Share Review
Report Review

I've been had
April 19, 2025

I purchased the Omega Speedmaster 007 from the website. The watch was listed in the $300 - $400 range. After which, I was contacted via email by Chrono24 support and advised in full transparency that the watch grade I purchased (not as described on the website by the way) was a 7 and if I wanted the grade 12 as described on the website I would need to pay an additional $700 - $800. The process made me nervous and canceled the order before product shipping. Excellent communication - fully transparent - watch wasn't for me - and I thought maybe I misunderstood the website description. Chrono24 agreed to the cancellation and advised me to stand by for refund. That has been almost two months ago. Weekly emails have been sent to Chrono24 asking, respectfully requesting, demanding refund. Always prompt and always polite the response is apologies we are working on it. The company deserves 5 stars based on customer service, except I don't have a watch and they have nearly $400 of my money. On one hand to be so responsive and professional and on the other to seem so misleading and distrusting is gross, but honestly what did I expect dealing with knockoff watch manufacturing. If they were willing to steal the design of another company than why wouldn't they steal from me. I allowed myself to play the fool for a cheap trick - don't be me in this scenario!

Date of experience: April 9, 2025
Germany
1 review
0 helpful votes
Follow Fred C.
Unfollow Fred C.
Send Message
Share Review
Report Review

Watch buy Frederique Constant
April 28, 2025

Great experience. Been kept up to date with all the steps need it to complete the transaction. I would use this again.

Date of experience: April 18, 2025
Texas
1 review
0 helpful votes
Follow Patrick G.
Unfollow Patrick G.
Send Message
Share Review
Report Review

Trouble making purchase with CC
May 4, 2025

I tried using my MC card but Chrono24 processing wouldn't take it kept rejecting. I called my bank and they verified that I was making the purchase and the amount of the purchase. I was told by my bank to wait a bit and so I did. The MC never went through. I then tried my Visa, which also didn't go through. I check the bank and there wasn't an issue, I evently talked to Ken the Dealer I was buying the watch from and he called his rep and the next morning my MC still wouldn't go through, but my Visa did on the first try. I felt this worried the dealer unduly as he was hold the watch for 24 hours and I was worried my self as I have not had that kind of problem with my CC's before. In the end it all worked out and I am sure the dealer was happy, to make the sale and I am happy I made the purchase from such understanding dealer.

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
Follow Dennis R.
Unfollow Dennis R.
Send Message
Share Review
Report Review

Perfect!
April 6, 2025

This is my 3rd or 4th time purchasing something from Chrono 24. With the exception of a shipping delay (Not caused by seller or Chron24), this was a smooth sale of a beautiful piece. The Bluesy is my "grail" watch! Super pleased

Date of experience: March 27, 2025
Washington
1 review
0 helpful votes
Follow jim j.
Unfollow jim j.
Send Message
Share Review
Report Review

One of the best and easy to navigate
April 25, 2025

Accurate and easy to navigate with some very good deals. I have used them quite a few times. And they are there if you have a problem.

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Send Message
Share Review
Report Review

1st class rolex purchase
April 30, 2025

Trust worthy and easy purchase. Very easy site to navigate. Easy to communicate with seller. No delay with payment and shipping.

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
Follow Ramon G.
Unfollow Ramon G.
Send Message
Share Review
Report Review

Great Service
April 15, 2025

Chrono24 is a great way to buy watches. Haven't bought from a private seller yet, but working with the ADs on the site was great.

Date of experience: April 5, 2025
North Carolina
1 review
0 helpful votes
Follow Samuel M.
Unfollow Samuel M.
Send Message
Share Review
Report Review

Tag formula one
April 19, 2025

Watch looked like new, shipping was super fast and packaging was excellent. Will be taking it to tag store to have it checked out to be sure 100%.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
Follow B D.
Unfollow B D.
Send Message
Share Review
Report Review

Amazing Watches and Service
April 21, 2025

Houbidou and Chrono24 are amazing. If you use Houbidou to buy your Swiss watch and use the Chrono24 platform, you are winning.

Date of experience: April 11, 2025