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ChinaBuye
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ChinaBuye

chinabuye.com
Illinois
2 reviews
1 helpful vote
Follow Michele D.
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They blame you when your package doesn't arrive. Customer service is incompetent, and that's being nice.
Shop at Ali Express instead, people! Bigger, better selection, and much better prices. Chinabuye is just a huge disappointment unless you like throwing money away.

Date of experience: October 6, 2014
Florida
1 review
0 helpful votes
Follow Clint s.
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I could only find one single image of the ac board and it was on a Singapore website google translate was no help. Contacted chinaebuys which I found through Google search. They got the part to me in less then 2 weeks for around $50.00 total. Half was shipping but my ac didn't need to be replaced like the repair shop said. High five to chinaebuys for being bilingual.

Date of experience: September 27, 2016
California
3 reviews
2 helpful votes
Follow Gaunt L.
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I like ChinaBuye, where I order flashlight stuffs in bulk. They did dropshipped without much delay and with free cost. Prompt delivery and fast service. I like their innovative gadgets at cheap rates. Worth for money!

Date of experience: September 2, 2014
Italy
2 reviews
16 helpful votes
Follow Merola S.
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I'm very satisfied with the product and the service. I'm definitely going to order more stuff on chinabuye.com. Delivery service was excellent. There was a delay because of Spain's Customs policies and the package was sent back to the distributor but they solved the problem and sent it again to me with no more problems. Product is great, just as described on the website.

Date of experience: August 14, 2014
Illinois
1 review
8 helpful votes
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FRAUD ALERT!
September 5, 2014

FRAUD ALERT! A fraudulent charge in the amount of $205.46 for a Lenovo phone was put through my PayPal account by ChinaBuye. I never ordered this item or even knew of this company. The order did show my address for shipping according to PayPal but I never received it. As a result, ChinaBuye was paid by Paypal for a phone which was never ordered or shipped out to my address. PayPal is deducting the charge from ChinaBuye's account and reimbursing me. The only one who could benefit from this fake order would be ChinaBuye or one of its employees. My credit card company is notifying law enforcement officials. Would rate this company 0 but that's not an option.

Date of experience: September 5, 2014
California
1 review
0 helpful votes
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Hi I live in the USA and baught some great vapes for cheap. Ordered it on 12/18/14 got it on 01/05/15. Opened the box and I am very satisfied with the product. Kudos to yah! chinabuye.com. Good stuff. Seriously it takes 10-30 days on the slow boat

Date of experience: January 16, 2015
Germany
1 review
2 helpful votes
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This site is not recommended.
We received clothing made of plastic fibres instead of the advertised cotton.
To return it, we had to open a ticket and lead a lengthy discussion to finally get a shipping return adress...

Date of experience: November 23, 2015
California
3 reviews
11 helpful votes
Follow Raymod M.
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I ordered the 3 smartphones for $257.86 from this site. After a couple of weeks only 2 arrived and they were missing batteries. The batteries are a specific size that I can't find anywhere on the internet. So now I got 2 smartphones that I can't use and one that is missing.

Date of experience: September 9, 2014
Utah
1 review
7 helpful votes
Follow mandy j.
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If you want to die an especially horrible death, buy your e-cigarette battery chargers from CHINABUYE.

These have been cleverly designed to explode any batteries you are silly enough to fit them to. They have no regulators. You have to guess how long it will take before they explode. And, if you happen to guess wrong, your house goes up in smoke.

Its an example of delightful Chinese quirkiness. Like the melamine the Chinese put in milk powder.

Heres a pic of what happens. The exploded battery (top) has been super-overcharged by the unregulated CHINABUYE battery charger (left) and exploded through the top end shooting flames and hot metal across the room. If you are lucky, your house does not go up in smoke and/or you dont lose an eye.

Sigh. No way of posting the pic here.

Date of experience: May 30, 2014
Israel
1 review
5 helpful votes
Follow Peter D.
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Fraudulent seller
December 3, 2017

Seller doesn't even have a "CONTACT US" link NOR Support page or link.

I ordered several items months ago. They haven't arrived till today. I lost my money for there is NO WAY to contact seller to ask "WHERE IS MY ORDER?"

DON'T BUY ANYTHING FROM THIS SELLER. ITS A FRAUD!

Date of experience: December 3, 2017
Singapore
1 review
2 helpful votes
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Price super low
February 25, 2011

Price super low. Unfortunately delivery is also super slow and half the time wrong. Bought a camera watch that says higher resolution of 1280 x 960 got one that is 640 x 480. Bought screen protector for iphone 3GS but got 4G instead. Will not buy again unless its something really straightforward. Note return policy also not easy. Must send photo etc... Customer service replies pretty fast but offer no solution

Date of experience: February 25, 2011
Switzerland
1 review
1 helpful vote
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Very bad!
January 20, 2012

Very bad!
I have never received my alreday payed order and had to argue over 3 month (!) for a re-send or a repayment.
Customer support does not deserve the name, they not even try to help you. Very lousy.
Ps: many faked 5* reviews here..

Date of experience: January 20, 2012
Washington
144 reviews
1474 helpful votes
Follow Michael P.
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I know a lot of people will disagree with me on this but this is the way I feel...

If you buy from websites based in China a good rule of thumb is don't buy technology (phones, computers, tablets, laser pointers, cars etc...) and food (baby food, formula etc...).
If you buy anything at all... textiles like underwear and cheap plastic things like cd holders and make sure they aren't priced over $5. This goes for palm reading too. Also it is interesting how the positive reviews on these pages are full of single reviewers with 4-6 helpful each hmmm. You decide for yourself.

PS. Don't order more than one item at a time that way your never out more than $5.

Date of experience: September 25, 2013
California
12 reviews
29 helpful votes
Follow Karen K.
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Another great site that has everything super cheap, but you do have to wait 4-6 weeks to get your order. No U.S. warehouse... yet. I have read bad reviews about people who did not get their items, however, I did notice they were written before the 4 week mark. I have had no problems at all, and packages come undamaged, nicely pack and chock full of wonderful items I ordered for FANTASTICALLY LOW PRICES. THEY HAVE EVERYTHING UNDER THE SUN AND MORE!

Date of experience: September 22, 2014
New York
1 review
5 helpful votes
Follow Mario R.
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The worst experience ever!
I purchased two cell phones from this site and would not recommend anyone to repeat my mistake.
First they advertize models that they don't have in stock, and try to take you into exchanging models once you payment went through.
After receiving two broken phones, I contact customer service, and was told to send it back for "exchange or refund". I paid for shipping out of pocket (they don't reimburse you for this expense) because it was better than being stock with two broken models.
After promising to exchange damaged products to alternative models that I selected from their assortment, they shipped the same phones back;(

Summary: It took me 5 months, a lot of frustration, extra $30 paid for shipping to end up with the same not functioning products.

Do yourself a favor and avoid buying on this site!

Date of experience: November 23, 2010
china b. ChinaBuye Rep
over a year old

I am ChinaBuye customer service manager, I care about your issue: Pls. Email to info(@)chinabuye.com to let me know your order id. I will try to resolve your issue.

Australia
1 review
4 helpful votes
Follow Barry M.
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Do not ever buy from this company. I bought a phone for $150 from them and it lasted exactly 1 week. It arrived after 60 days which doesn't give me time to raise with Paypal. They have not answered any of my emails and have now banned me from their forums on their website. Please go to www.chinabuye.com and read the posts under bazza*******.

Date of experience: February 10, 2014
Philippines
1 review
0 helpful votes
Follow MarieLourdes D.
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I am new to chinabuye.com. Last November 23,2012, I ordered 2 ainol novo legend tablets and chose ems for shipping. I received my orders 12 days later. The products arrived with no defects. As of now, I am again placing orders for tablets and others. I am from the Philippines and I really appreciate chinabuye.com's service. I am looking forward for my second shipment this December as they will be gifts for Christmas. Thank you for helping small resellers like us.
Your review will help others learn about this website.

Please do not review if you are affiliated or have a conflict of interest with this website.

Date of experience: December 7, 2012
Australia
1 review
4 helpful votes
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Car Dash Cam Junk
July 2, 2015

I purchased a dash cam car recorder in January 2015. What they sent lasted 1 day and failed. They replaced it with the same recorder that did not work at all. From here the "Ticket "that I took out is like a short story and they make the most rediculous claims that have not happened. They after all this time want me to send the two failed items back at my expense.
DON'T DEAL WITH THESE PEOPLE IT IS NOT WORTH THE PAIN THAT YOU WILL EXPERIENCE.

Date of experience: July 2, 2015
Canada
10 reviews
53 helpful votes
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Bought a 56$ tablet and it worked for just over 1 month (the warranty on the site is 1 month for everything). They refused to give me a refund. After a long process of many forum threads and a long help ticket (totalling 10-15 responses), I then made a long descriptive post in the forums called Bad Experience (it was a second post, the first post was before I got into contact with ChinaBuye).

They deleted my newest post which outlined how they refused to make any exception due to the horrible product and the fact that I'm a new customer and this would shatter any trust I'd have with them. They also banned my forum account so that I couldn't respond to anyone else who ran into similar problems.

I've also noticed that they do not post bad reviews, I made a review for the tablet and how it barely survived 4 weeks. It was under my account (and still is) but doesn't show up among the reviews for the product itself (when a person is considering a purchase).

Date of experience: December 17, 2012
Illinois
1 review
0 helpful votes
Follow kenny h.
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I have read reviews all over the net about this company. They just started to advertise on one of my favorite website's.
This unfortunely is something that I do not care for about it. I wish they would take into consideration how shady and misleading this company is. It s quite obvious from all of the negative reviews.
So, thank god I did some research before ordering from them.
This is just to let chinabuye know that thanks to other customers getting the word out on them...
They are losing..

Date of experience: November 7, 2013

Overview

ChinaBuye has a rating of 2.2 stars from 78 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ChinaBuye most frequently mention customer service and next order. ChinaBuye ranks 284th among Gadgets sites.

service
10
value
12
shipping
12
returns
8
quality
11