ChinaBuye

Here is the deal. The site is great on prices and their products are pretty nice as well. The disadvantage to buying from them is their level of service. So, as long as you order something, get it, and everything is as you ordered, Great! But I ordered a Touch screen windows smartphone and I needed English but the phone I got was in Russian. So after a couple of weeks trying to get them to send me the software to fix it, I had to pay for shipping to send it back to them. It took four weeks for them to get it, and another two weeks for them to "test" it. I purchased the phone on Dec 4th as a Christmas present. It is not Feb 21st and I still do not have this "Christmas Present". They hardly speak English so do not try to call them, they will just hang up on you because they can't understand what your saying. You have to email them, and since Dec 21 I have sent them 91 emails back and forth on the situation, which still isn't fixed. They have the WORST customer service I have ever seen in my life. LITERALLY! So if you do order something from them. Read every detail. Make sure it is the correct language and read all specifications to ensure you do not have to return or exchange your product and you should be fine!

My first order was all OK but the second one is still an nightmare.

If you feel urge to buy from them stay away from items ******* YL6007 and ******* YL6015 'cause they were printed without black channel resulting in washed-out apperance, A5249 was folded while the color wasn't cured so it has color-transfers all over looking stained, ******* is very, very bad attempt to copy what's advertised.
I can send photos to anyone interested (I sent them to them too, but simply got ignored).

Communication sucks, they bann reviews (substantiated with photos) wich lack glorifying expressions for their product, someone behind nick "Anna" simply ignore all your questions and proposals to send the products as advertised (obviously they don't have them as such) and as correspondence got hotter trying to offer some ridiculous amount of "compensation money" (ranging from 6-10% of the value of faulty products) to your next order, like you just changed your mind out of caprice and don't want the items anymore.

Bought a 56$ tablet and it worked for just over 1 month (the warranty on the site is 1 month for everything). They refused to give me a refund. After a long process of many forum threads and a long help ticket (totalling 10-15 responses), I then made a long descriptive post in the forums called Bad Experience (it was a second post, the first post was before I got into contact with ChinaBuye).

They deleted my newest post which outlined how they refused to make any exception due to the horrible product and the fact that I'm a new customer and this would shatter any trust I'd have with them. They also banned my forum account so that I couldn't respond to anyone else who ran into similar problems.

I've also noticed that they do not post bad reviews, I made a review for the tablet and how it barely survived 4 weeks. It was under my account (and still is) but doesn't show up among the reviews for the product itself (when a person is considering a purchase).

I have read reviews all over the net about this company. They just started to advertise on one of my favorite website's.
This unfortunely is something that I do not care for about it. I wish they would take into consideration how shady and misleading this company is. It s quite obvious from all of the negative reviews.
So, thank god I did some research before ordering from them.
This is just to let chinabuye know that thanks to other customers getting the word out on them...
They are losing..

It's scam site. Supplied defective and untested products. When you make a complaint to the product then the game of attrition starts. First they want the image or video of products. Then offer such a new product with half the price, then offer this new product to the third of the price, etc.

It is a very sophisticated scam. If you agree to pay extra for the same product or cancel all, in both cases Chinabuye won and you do not have a product that works or money.

In my case it was a mini wireless keyboard $ 22.19 and on the end I gave up of all.

Please, do not waste your money, time and nerves on that site.

ChinaBuye is huge disappointment not only for consumers but for dropship clients as well. They absolutely don't care since they receive money and moreover they never return your money if you pay them, and if I say never it explicitely means even the situation, if the product is sold out and they're not able to dispatch the order. They offer you some ridiculous offers like % discount for order over $15 or to pick another item (however almost all the time there's nothing similar to formerly ordered item). If some shipment is lost, they never refund you, the same situation is with damaged products. Their 30 days Money back guarantee is simply lie. I advise all consumers/dropshippers to avoid chinabuye - the so called 'online shop', if you want to receive what you have ordered. All of these positive reviews are of course fake, just check the english and you'll recognize the chinese way of communication.

53 worth of clothes. None arrived. Customer service hasn't replied. It's been more than a month since estimated delivery limit, it's been more than a week since I contacted them.

I purchased an Eken Apad that arrived with a factory defect. At the beginning they appeared willing to consider a claim, however they stopped answering my messages as soon as I intended to make use of my buyer protection from Paypal.

I rate them poorly as they evidently try to renege on their warranty statements. I am wondering how they get positive reviews from other customers. Maybe they are just inconsistent, but I suspect they may create false reviews to promote themselves.

Don't expect that Paypal's buyer protection is of great help as they derive their revenues from the seller. In my case, Paypal had me return the defective device at my cost and then closed the case without refund. Only after a lenghty and bureaucratic appeal after demonstrating that ChinaBuye was neglecting to receive the returned device, did I get my money back.

Dear customer Thanks for the video, we have to explain that we tested it before shipped and everything is in good condition. Considering it take a long time for return and the shipping cost also no cheap. How about we sale a new one to you in half price, that 't mean you just repay $39, USD, and we will resend a new one to you without return anything. Meanwhile, could you please close the dispute for us? Looking forward to your reply.

Means: you have spent $100 on this order. But u didnot get the product in working condition. Now you are stuck. Pay us another $39 and we will send you broken garbage again. And then...

Watch video: http://www.youtube.com/watch?v=0gT58o2TBss

I paid for NEW cameras and got USED scratched up and still charged from previous owner(s). 2 of them don't work and I'm afraid to go buy an SD card for the 3rd one because it probably won't work either. I attempted to contact customer service and got no replies. Now their site is down. Also, I paid for 5 day expidited shipping and they were still processing my order 8 days after taking the money from my credit card. I had to complain to customer service and then they sent my goods but they are all damaged and used and not working! I'm extremely unhappy and already out $100 for garbage. DON'T BUY FROM HERE!