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ChicWishReviews 5,018

3.1

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ChicWish Reviews Summary

ChicWish has a rating of 3.1 stars from 5,018 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality and shopping experience. ChicWish ranks 20th among Women's Clothing sites.

service
1,501
value
389
shipping
401
returns
206
quality
4,290
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Maryland
1 review
0 helpful votes
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Easy and fun
November 25, 2024

Great first time experience. Shipping takes a bit so be aware.

Date of experience: November 15, 2024
GB
1 review
0 helpful votes
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Pleasant service
November 25, 2024

First time to purchase clothes from this website. All went ok. A bit of wait for delivery but all items were delivery in good packaging and clothes were all nice.

Date of experience: November 15, 2024
Massachusetts
1 review
0 helpful votes
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Great skirt
November 25, 2024

It came faster than I thought - nicely made. Fits great. Received many compliments!

Date of experience: November 15, 2024
Utah
1 review
0 helpful votes
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Returns aren't easy
November 25, 2024

I love the clothes but the one shirt is too small and I'm having a hard time returning it. It'sa beautiful shirt and I love it and the others.

Date of experience: November 15, 2024
California
2 reviews
0 helpful votes
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Very Good customer service, did not like item. I emailed reg. My refund and I was refunded immediately.

Date of experience: November 15, 2024
GB
1 review
0 helpful votes
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I placed an order on the 10th November (and paid by apple pay) and never received an order confirmation (after checking my inbox and my spam) - I have tired to reach out to them multiple times but there is only the option of livechat which is only bot responses and was pointless even trying. So I have paid for goods and have no way of resolving this with Chicwish, so the only option is to now approach my bank to try and get this resolved!

Date of experience: November 15, 2024
California
1 review
0 helpful votes
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I was happy with the purchasing experience, and received my items pretty timely, but I'm not happy about the return policy and the lack of communication from the company on whether they received my return item. I returned the top the same day I received it (11/26/24) and still haven't heard back from ChicWish in an email...but I'm still getting advertising for more clothing sales every day. Other online companies, such as Lulu's always respond fairly quickly with an email. This will probably influence my future purchases with ChicWish.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Return process is terrible
November 24, 2024

Having a hard time returning the items that did not fit. Online return request does not work and customer service instructs me to do a complete different process to make the return, doesn't follow the return process that is written on their website return process.

Date of experience: November 14, 2024
California
1 review
0 helpful votes
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My Perfect Autumn Dress
November 23, 2024

Delivery came as scheduled and the customer service was great.

Date of experience: November 13, 2024
Indiana
1 review
0 helpful votes
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First time customer
November 23, 2024

I liked the way they kept me posted about the order and then asked if I received it.
Quality is very good.

Date of experience: November 13, 2024
Illinois
1 review
0 helpful votes
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Nice
November 23, 2024

Answers all my questions
All the clothes came in great shape
A bit longer but great at the end of the day

Date of experience: November 13, 2024
Arizona
1 review
0 helpful votes
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Mediocre
November 23, 2024

Too many emails on the items. Frustrating return policy that one needs to hunt for. Deduct $20 in fees when I returned. If it fits you, you're good. If return or exchange, I'll pass for the future. Not like name brand companies.

Date of experience: December 12, 2024
Minnesota
1 review
0 helpful votes
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Looking to return.
November 23, 2024

The return window is 25 days. I reached out to initiate a return within 30 days and I have twice received a message that an operator will contact me. It has been two days and no word/response.

Date of experience: November 13, 2024
GB
1 review
0 helpful votes
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Pink cardigan
November 23, 2024

A bit long winded to order
Product should be oversized

Date of experience: December 11, 2024
Japan
1 review
0 helpful votes
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Good but a little confusing
November 23, 2024

I'm satisfied with the dress I received but the tracking was a bit confusing as it went back and forth between each status of shipping.

Date of experience: November 13, 2024
New York
2 reviews
0 helpful votes
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Unhappy with customer experience
November 23, 2024

Once the order was processed and paid, I received email to confirm address for shipping. However, I never received a shipping confirmation with date shipped. When I checked the website to track order, it said "Processing" but no other information. More than 3 weeks later, the package arrived at my house as I was leaving for vacation and upon return, I found that one of the items was poorly made, with stitches handging out in the front in a very noticeable place. Not sure it would be eligible for return at this point; will need to go through customer support. What a hassle when so many other online vendors make returns and exchanges so easy.

Date of experience: November 13, 2024
Colorado
1 review
0 helpful votes
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Fun clothes long shipping time
November 22, 2024

Fun clothing options - takes a while to receive items.

Date of experience: November 12, 2024
Indiana
1 review
0 helpful votes
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Fabulous!
November 22, 2024

I showed all my purchase to my friends and they all love it. Since then they've been checking out the site. Now most of them are buying. 🤗

Date of experience: November 12, 2024
Tennessee
1 review
0 helpful votes
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Great selection and easy to use site! As a busy working mom, it's hard for me to get to store to shop. ChickWish made it very easy for me to browse the type of dress that I needed, and was very low stress. Thank you!

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Refund
November 22, 2024

I returned the set for a refund but have not received it yet.

Date of experience: November 12, 2024

From the business

Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.

Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.

The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.

Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.

Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.

Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each cust...


chicwish.com
Founded in 2010
TUSTIN, California
+178