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ChicWish
Questions & Answers

5,028 reviews

Here’s what buyers have asked with answers from ChicWish staff and previous consumers.

18
questions answered
0%
answered within 1 day
Question:

Are you buying positive reviews instead of providing quality products? I'm sick of buying stuff from people who lie instead of just doing a good job.

Answer:
I have purchased a few of their items and I am not even kidding when I say they're my favorite articles of clothing!
By Areli A., over a year old
See more answers (2)
Question:

THIS IS THE BIGGEST JOKE EVER!!!! WHAT KIND OF COMPANY IS THIS? Well, all we know this is not a company. I want someone to let me know about my money?

Answer:
I have been shopping with CHICWISH for a long time and it is 100% legit. If you choose free shipping, you will get your order in 1 to 2 weeks but could be a little longer if it is pre-order. They shipped from California and I have returned my order for full refund several times with no issue. I could easily print prepaid label on their website and it is convenient.
By Olivia H., over a year old
See more answers (6)
Question:

Hi have still not received my order and the tracking appears to be made up. My order number is 82411242112. Please issue a refund

Answer:
Good day and apologies for late reply,It shows delivered on 9-Dec,Could you please kindly help to check? Thanks! https://t.17track.net/en#nums=JJD0002232466896215
By Christal H., 5 months ago
See another answer (1)
Question:

I'm trying to pay for my order but there is an issue. It's not registering the shipping method. Your chat box doesn't work either

Question:

I was billed right away and received an invoice but that was 12 days ago and I cannot even track the package. It still says processing?

Answer:
Order no.12408120935 Good day and sorry for the delay! We just shipped the cream top yesterday and you should receive tracking no.,It will be delivered about a week. We are sorry for our delay due to the material shortage of the remainnig dress.The items will be restocked about 10 days. Will let you know as soon as the order is ready and send you tracking information once it is ready to ship. Please accept our sincere apologies for any inconvenience you have incurred. Best regards Christal
By Christal H., 8 months ago
See another answer (1)
Question:

What is your customer service phone

Answer:
Good day! What can i do for you? Or you can send email to our email about your question.We will reply in 24 hours,Thanks! Support@chicwish.com
By Christal H., 8 months ago
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Question:

I received: Satin-Hemdkleid mit V-Ausschnitt und Rüschen vorne in Weiß And, I can figure out how to tie the wrapped skirt.

Answer:
Good day! Could you please kindly let us know your order no.?Or you can send email to support@chicwich.com, We will reply in 24 hours,Thanks!
By Christal H., 9 months ago
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Question:

I want to make a return and date on my order is 16th June but incant access RETURN section and says 'no order' and can't connect to 'live chat'!

Answer:
Good day! Could you please kindly let us know full name or email? We will check and get back to you soon.
By Christal H., 10 months ago
See another answer (1)
Question:

How do I get a refund?

Question:

What is sitejabber resolution center? If you don't know it exists or where to find it of course you can't respond.

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