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ChicWish has a rating of 3.1 stars from 5,018 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChicWish most frequently mention customer service, good quality and shopping experience. ChicWish ranks 20th among Women's Clothing sites.
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My order until now is not delivered. I ordered on Nov 21 and paid an extra charge for rush delivery for Christmas but unfortunately not delivered try to chat with them but no answer. Very disappointing. They don't have customer service to call.
I am unable to return an order - the item was defective. I've reached out via the chat function but have not received a reply or a return label. The website indicates that the order is still processing. Also because the product was defective - one side of the garment was significantly longer than the other - I should not be charged for return shipping.
I have't received my order or any updates since placing it
It took several weeks to arrive and fabric was not as I expected and return label not included. I need return label to send it back
Excellent customer service which gives me confidence to order again. If it isn't right, chickwish will fix it.
Ordered my outfit over a month ago and it's still isn't here and it's 12/22/24
Worst experience ever! I ordered 3 items. They all came about a month or more after I ordered them, which was way too late for the event I needed them by and the quality was lacking to say the least.
Horrible. Sizing way off and denied a return. Now have two skirts and no use for them.
The material on the wrap around sweater was terrible. Material looked like it was snagged in some spots. The pullover sweater was huge! Not true to size
Great quality skirt. Really lovely 'swish' to the fabric.
No problem with postage.
Hi I have tried to inquire of returning the items to NO response. Now I am frustrated and not willing to wear these items
Extremely delayed delivery. Arriving in parts. No actual realistic time indication given whilst waiting, (or when placing an order) just random emails notifying of processed delivery, when it was eventually processed.
The date when I needed the items did pass and I emailed customer service confirming the order was well delayed and advising that they can stop processing the remaining items as they no longer required after such delay and that I will be going away for 3 weeks which will make it impossible for me to return them on time, even if they eventually arrive. No reply received back.
I am already away and received a notification that the remaining items were delivered.
The whole shopping experience is a nightmare.
Still want my top for Christmas so it's urgent. Would you please ask someone to
Look into this please
The skirt I ordered was not exactly what I wanted as the fabric looked like pajama material which it didn't really state on the website. It was flannel.
I would like to return the item.
Placed my order on 23/11/24 and to date it has not arrived and it is now 22/12/24. It was apparently handed over to the delivery artist on 17/12/24. Too slow for my liking so unfortunately I will not be ordering again.
On November 20th I ordered a Christmas fun outfit, 3 items, to wear on a few occasions before Christmas. 2 items arrived but the 3rd a sweater hasn't yet so, I wasn't advised of the delay, if I had been I could've chosen something else. Disappointed.
I ordered a skirt and couple of pairs of earrings to add $10 to get free shipping. The skirt came 12 days later. I didn't know it was coming in two shipments. After five days of receiving the earrings, I messaged them about the skirt. They responded in a few minutes, included the tracking for the skirt. The skirt arrived in the mail yesterday, four weeks after placing the order.
I'm leary of Chinese websites and products. I could not find a skirt I liked in stores or on a western website. I took the risk. The skirt is as depicted on the website. I used the chart for the skirt and not the general size chart. It does fit.
Answer: I have purchased a few of their items and I am not even kidding when I say they're my favorite articles of clothing!
Answer: I have been shopping with CHICWISH for a long time and it is 100% legit. If you choose free shipping, you will get your order in 1 to 2 weeks but could be a little longer if it is pre-order. They shipped from California and I have returned my order for full refund several times with no issue. I could easily print prepaid label on their website and it is convenient.
Answer: Good day and apologies for late reply,It shows delivered on 9-Dec,Could you please kindly help to check? Thanks! https://t.17track.net/en#nums=JJD0002232466896215
Answer: Order no.12408120935 Good day and sorry for the delay! We just shipped the cream top yesterday and you should receive tracking no.,It will be delivered about a week. We are sorry for our delay due to the material shortage of the remainnig dress.The items will be restocked about 10 days. Will let you know as soon as the order is ready and send you tracking information once it is ready to ship. Please accept our sincere apologies for any inconvenience you have incurred. Best regards Christal
Answer: Good day! What can i do for you? Or you can send email to our email about your question.We will reply in 24 hours,Thanks! Support@chicwish.com
Answer: Good day! Could you please kindly let us know your order no.?Or you can send email to support@chicwich.com, We will reply in 24 hours,Thanks!
Answer: Good day! Could you please kindly let us know full name or email? We will check and get back to you soon.
Chicwish traces its beginnings back to its original idea of catering to the younger generation with a distinct sense of chic style while keeping our excellent quality and affordability.
Chicwish appreciates vintage-inspired and handmade collections while establishing our online store as a mecca for those with an eye for fun fashion.
The Chicwish team has established its name in the U.S., the U. K., and in Asia, where dynamic lifestyles and cosmopolitan outlooks blend the best of the East and the West.
Chicwish provides its indie designers with trending new ideas to draw from so that they can express their true talent and creativity.
Chicwish has dedicated fashion buyers with more than eight years of experience in the fashion industry. They use their skills and knowledge to spot the trend and stay ahead of the curve while bringing the most stunning fashion for our customers.
Every item at Chicwish is hand-selected to ensure quality and uniqueness. Chicwish truly cares for each cust...