Chegg

I bought the subscription and was charged $20 a month for absolutely nothing. Anything needed or relative to my subjects was not provided. Of a total of 6 different classes, I got maybe 3 right answers from chegg. So thanks for nothing

On two separate occasions I purchased or rented books. Shipping was pretty fast, although the box my latest book came in was a bit managed with the bottom flap out and open inside.
I've also gotten little freebies in each order. First time I got a bottle of 5 Hour Energy and this time I got a Tide pod. It's a nifty little extra. You also get a bunch of coupons for various things but they're mostly pointless.

My biggest issue is that Chegg, in my experience, is not the best deal. If you poke around you might be able to find your books for cheaper. Seriously people, do research.

Textbooks are way expensive and honestly, it feels like university bookstores totally overcharge even with their rentals. Chegg.com has excellent prices for rentals. They are less then half of what the bookstore provides. The only weird thing I found was the samples they offered along with the book rentals. Maybe it's because I'm female, but they added some press on fake nails in the box. Needless to say, while their sponsors may be a bit weird, the amount of savings is awesome.

As far as receiving books before classes start and getting answers online, this site is great. However, my biggest issue revolves around returning my books and the customer service. I've been trying to download my shipping label to send my books back for the last TWO WEEKS and have run into the same issue. When I use the custom shipping label on their site, they send me the shipping label... that can only be downloaded. I've also tried calling their number and all I get is "go to chegg. Com/contactus", which doesn't allow you to actually ask questions about anything involving the company (ironic, I know). If you need books for your next semester, try to buy them digitally so that they at least don't charge extra after.

I just started college at a really expensive school and I needed 6 books for my upcoming semester and my money surely isn't unlimited. One book at my campus bookstore was $176 and they don't carry used books right now. The first thing I saw was an ad for rental textbooks for Chegg so I went to check it out, I typed in the ISBN, registered, and ordered 4 books for $218 and just waited so I can get the shipping for overnight because I needed the books quickly.

The option of shipping doesn't show up they pick it for you and its regular shipping so three to seven days. They expected for my books to arrive seven days after I ordered them but they came in three different packages with three days so I was satisfied.

Chegg rents used and sometimes new books so I the four books I got were in pretty good condition. I'd order from them again.

It's not 2006 anymore. We have more than one way we access the internet. I've been locked out of my own account twice because they suspect I'm sharing my account. Are you guys that stingy for another $20? I have like 5 different devices i use for school, sorry if i had to move from my PC to my laptop to my phone or ipad etc. I have to wait at least 24 hours for them to get back to me now. This is ridiculous I hope there's another site with better support than this.

I always get at least 3 of my questions unsolved or solved in the wrong way. This issue has happened several times in my recent subscriptions and i tend to find the answers using similar websites like Chegg. I tried to contact Chegg through their e-mail but there's no response. Moreover, whenever i tend to give a low rated answer, someone will negotiate me until i prove them wrong. I have attached screenshots of some of my closed questions & wrong answers for evidence (one of them has not been answered since 11/23/2019). It has become a waste of money & time.

I had kept forgetting to cancel the account and finally did on the same day that they charged me, but they refused to refund me for even one month of services despite several months of payments. Not all of their answers are accurate, either, and using them violates most colleges academic honesty policies

These people steal your money. When an unknown transaction is debited from my account by Chegg.com they cannot find the order, amount, or transaction in their records to verify and refund. They are not interested to help you and will rather keep your money for no reason.

If you are looking into this site is obviously to save money on already expensive books. I bought a book from here and even paid expedited shipping and I'm still waiting. I have contacted them and they tell me I can cancel or request refund until I receive book. The book doesn't show as shipped yet and still no update as to when I'll get it. I keep receiving messages (messages more than once) of delays because of weather. I would not want anyone trying to save to have their monies tied up until or if they even refund me. Agent said even when I get book it could be 21 days or more to get refund. After calling multiple time I have finally been able to get refunded at least my $$$ for the expedited shipping. Which again puzzles me because that refund can be processed but the book refund would take 21 days?

1. I'm doing training right now and noticed that the advice given on This site is in direct contradiction to other available sources on at least one question.
2. Also, when I needed guidance on a question, I first did my research and posted it along with the question for which guidance was sought. In each instance, when my question was answered, the "expert," who copied/pasted my research into their response, told me that my conclusion was correct. No furtherance of rationale or details was given. I might as well have walked into my bedroom and said, "Mirror mirror on the wall…"
I'm not an expert on much, and unfortunately, my mirror does not speak to me. It's disconcerting that my efforts could be posted and used to contribute to something that might yield an incorrect conclusion because of my lack of expertise.
I paid for the service for the month and will continue to use it as one of the resources, but I will not renew it or recommend it.

I ordered a statistics textbook from Chegg. Part way through my semester I discovered it was missing multiple chapters and repeated other chapters. The large chunks of missing materials made it impossible for me to get the information I needed for class - information I paid for when I rented the book. I called to have the book flagged so this doesn't happen to anybody else. I asked about a refund but was told I was out of the 21 day refund period so there is not anything they can do. Nobody reads an entire textbook in 21 days. If they can just send partial textbooks and not make it right, I would highly recommend using a different company.