CheapOair

We booked and paid $303 for a flight from Louisville KY to Richmond VA on 3/21. Immediately after the 24-hour refund period, we received an email stating CheapOAir could not honor the $303 ticket price (that we already paid) and our new ticket price would be well over $700. That's more than double what we purchased and paid online. When we called, they said that it's all in the fine print and no refunds are given. So basically, CheapOAir is offering FAKE extremely low fares, taking payments for the fares, waiting until after your 24 hour full refund period, then emailing that they can't honor the fare purchased and we would have to pay the $700+. Clearly a SCAM. Most people will go ahead and pay the additional ticket cost since their initial money is tied up with them and non-refundable. Additionally, customer service is outsourced and you will be unable to understand what they are saying, adding to the frustration. SCAM SCAM SCAM - DON'T EVER DO BUSINESS WITH CHEAPOAIR!

When I had trouble with my credit card, I was notified by you as to the issue. My cc issues were resolved and in a chat you asked whether I wanted to add the outstanding seat and travel insurance fee. I said no. It was deducted anyway. It was no big deal, but it seemed that one hand didn't know what the other was doing.

Courteous kind service. Tickets were always there for me. I had a few times where my tickets were lost and the ticket counter lady didn't have a problem finding it

The agent that assisted me to get this booking was very courteous & knowledgeable of the itinerary I desired. I was able to book the flight patterns I needed for the trip which was a plus for me. Thank you very much for your patience & keep up the great work.

It appears that hotel options of changed on this site, they did not meet the expectations and budget i had prepared for. A lot of the brands i've accustomed to were not in my search options this time around. Previously, i enjoyed shopping with this site where i'd book great package deals for both flight and hotel.

It was ok. I did not realize the seats were going to cost additional money, so when the cheapoair sales man called to ask about adding insurance, I found out I had been charged $60 or so for seats. I felt that was a bit sly. Then, also I had japanese yen in my billing info, so I assumed I could pay with yen. I live in Japan, so that was my first choice. But I realized afterwards that I had been charged in USD. That also felt like a tricky thing... I was going to ask you to deal with this as I was charged an additional ******* yen because I only had JPY in my account so I was tagged with a transaction fee. BUT that is when I read the notice on the billing page that said I would be charged in USD. So I can not complain, I just didn't realize I needed to read extra to find out that the big JPY bill was going to be charged to me in USD.

Nice and Provides more choices
After my purchase, it seems there was a system error that resulted in me being charged twice. After I reached out, they handled it for me promptly, and their attitude was very good.

I always book through CheapOair, I always get to review multiple airline prices and trips and have never had any issues with my tickets! This is a great app to use if you want easy and inexpensive trip options all in one place!

IT IS GREAT! But Your company needs to renovate various option system.Because boarding pass is must option. I think this option should be included in basic option.
And after finishing booking, modification process is not easy. Especially, Checked baggage option should be displayed in your app.

We couldn't travel to Vietnam because we didn't know we needed to buy a visa! I wish CheapOair had a system to notify travelers if they need a visa, so we could purchase it directly through CheapOair.

I have always had a good experience with Cheap- o, what they state is what is charged, no last minute change or anything of that nature. Prices are good.

I loved the prompts and process involved in booking. My experience was perfect i loved the whole process. However, i didn't like the stage where i was informed to select a seat which was charged separately from initial bill which was issued and i had already paid.

It's quick to book the flight, anytime. The only problem I had was that, as soon as you finished to book the flight, you can't upgrade anything without paying an additional fee.

Fair pricing great experience 👍thank you! CheapOair Its been a great experience I give them five stars...I highly recommend there service for your next travel!

I use the app to book, let's you look at all kinds of alternatives; dates, airports etc.
Had a missed flight once, they helped me get back in the air.

Several years ago we flew internationally using cheap o air. Amazed at how helpful the operators were at assisting in booking as well as how much money we could save using CheapOAir.

The booking was a breeze, the only issue was on my side with the credit card company who blocked the payment. However, one response to a text and thanks to Cheapoair following up...we managed to finalize the booking...so very happy!