CheapOair

Cheapo air definitely gives the customer all their travel needs, with perks, for a very affordable price. I've been booking flights with them for years and have brought in many happy, new travelers and will continue to do so!

Nice and Provides more choices
After my purchase, it seems there was a system error that resulted in me being charged twice. After I reached out, they handled it for me promptly, and their attitude was very good.

IT IS GREAT! But Your company needs to renovate various option system.Because boarding pass is must option. I think this option should be included in basic option.
And after finishing booking, modification process is not easy. Especially, Checked baggage option should be displayed in your app.

Please prevent yourself from being robbed for this fac*king 3rd party air flight's booking company. They made me pay practically twice ( $2,900 USD) a booking price. I tried to cancelled in advance before my trip one of the two bookings charged, but their policy cancelations are made to steal customers money legally, if try to call Custumer Service they start trasferinng you with different people and none knows anything leaving you on hold for so long. In fact, they're schammers. Unfortunately, there isn't a choice to rate CheapOair with a "0"

CheepOair is really "cheap" company. Our flight (Orlando-Toronto, Booking #: *******)was cancelled by WestJet Airlines and when I called to CheepOair their representative told me that our refund would be $451.26. After our conversation I got an email that our refund would be $395.74. Soon I've got another email where Third refund was $234.86
The day before yesterday I spoke with company's representative (Werner). He told me that our refund would be $290.38 and then we'll get a refund for the seats and baggage. Yesterday I got another email where Fouth refund was $315.24
We are retired senior citizens (77 & 79 years old). My wife recently had 2 very serious operations (hip replacement) and I have history of heart attack.
I think this is a real mockery of the elderly people. Mr. Werner promised to send all the details of the refund by his company, but he never kept his word.
I would like to remind you that we did not cancel our flight, the airline did.
Why should we pay twice for the seats, baggage, service fees and other expenses?
Don't use that "cheap" company

I made a mistake - and booked the wrong city. It was my fault.
I called immediately
They were rough, aggressive, pushy and hard to understand
Everything that HUMANS find annoying.
They charged me $40 to cancel.

Every other carrier gives you 24 hours to cancel for free.

I WILL NEVER USE THIS CARRIER AGAIN.

I've used them in the past, and would have used them again. But they want to play bull$#*! - cool go play your bull$#*! - I will trash talk you for a long time, and will never use your company again.

Lori A. Kuehn

My mom purchased a ticket for me Sept 16 from Denver to Omaha. None of us were informed about the change or cancellation of the ticket. I never received an email and neither did my mom. She is supposed to get a refund but I wanna know how this happens and not be informed and having a trip wasted. Money isn't everything, but going home to family is.

Where is my ticket and price terrible! I was charged more. Tried to cancel the whole thing wasn't even an hour later was going to get charged $34.75. I tried to chat with your online people explaining I am a female, not a male. Avery said he changed that. But I don't know where! I believe I've been scammed

Last Time It Never Let Me Select Passenger,. Had trouble. Was never offered help,. And had to do multiple Refund Penalty Price - $50 to $100

Almost didn't book this time. Still upset they wouldn't refund the first mistaken booking with wrong person flying.even though i called immediately after it got booked.

I have been contacted twice since i completed my booking, when i book a flight i dont want to be stressed out by people contacting me telling me they couldnt reserve my already paid for and reserved seats, or some other kind of scammy crap trying to sell me insurance and other products
The ticket prices are not discounted as i saw the same price on multiple websites so its not worth the extra hassle

I booked my flight September 27, they got the name wrong on my ticket then told me I had to pay to get it changed. It took until November 18 (almost two months) to fix a problem that I didn't create. And I'd also like to know why I had to send my passport info when they didn't need it when I booked in the first place.

I booked round-trip tickets to Korea for next year through Cheapoair, but the experience has been a nightmare. They changed my return flight, forcing a layover in Hawaii that wasn't part of my original itinerary. While they promised a full refund if I didn't accept the changes, they've failed to return my money despite numerous follow-ups.

Customer service is abysmal—phone wait times exceed 6 hours, and emails only result in generic responses claiming they are "talking to the airlines." Online chat is equally frustrating, constantly transferring me to different departments without resolving anything. It feels like a deliberate attempt to delay and wear customers down.

I strongly advise avoiding Cheapoair if you value your time and money. Their promises are empty, and the customer service is among the worst I've encountered. Save yourself the stress and book directly with airlines or through a more reliable platform.

Multiple times I would be paying for my tickets and then your website would say they are no longer available. It took me hours to actually purchase tickets.

Booking with CheapOair always requires a phone call in addition to the online booking. This often times takes an hour or more to book a flight. Something that typically takes 10-15 minutes on other booking sites. Likely I will not use Frontier any longer for my flights as they continue to use CheapOair as their booking agents! Worse yet... your service outsources jobs to other countries and the agents are almost impossible to understand!

You oversold 20 tickets and I ended up with out a seat to fly from Mexico to Miami to take a cruise, then I had to fly to Orlando instead and struggled to get to Miami to take my cruise. It was horrible

I just purchase a flight for 343.45
A charge of CheapOair of 28.50
Another charge of 70.96? Unsure what this charge is for? At least I need an explanation. This is to much money.
At least explain to me so that I can understand why?