business logo of CheapOair

CheapOairReviews 14,841

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Tom W.
Unfollow Tom W.
Share Review
Report Review

Flight from SFO to Orlando
July 23, 2021
Updated review

Thanks, I'm happy. I looked for a good price and good Hours for days till I started looking on CheapOfair.

Date of experience: July 23, 2021

Thanks, I'm happy
July 23, 2021
Previous review

Thanks, I'm happy.

Date of experience: July 23, 2021
New York
1 review
0 helpful votes
Follow Robert T.
Unfollow Robert T.
Share Review
Report Review

Easy Way to Travel
July 23, 2021
Updated review

I missed my flight for 2:45 pm to DC (IAD). Was placed on standby for 7:00 pm flight, however that flight was full. I was rescheduled for a flight leaving Saturday morning. Letting everyone know, if you have to leave to for the airport, three (3) hours in advance, do so. It is not easy to be rescheduled for a flight on the same day if you happen miss your flight.

Date of experience: July 23, 2021

Easy access to flight info
July 20, 2021
Previous review

Easy access to flight info.

Date of experience: July 20, 2021
Ohio
1 review
0 helpful votes
Follow Bob R.
Unfollow Bob R.
Share Review
Report Review

Easy to understand and pay options..
July 23, 2021
Updated review

Love paying with affirm, thank you! Option to make payments which makes it easy to take a trip without a chunk of cash right away to put down..

Date of experience: July 23, 2021

Love paying with affirm, thank you!
July 10, 2021
Previous review

Love paying with affirm, thank you!

Date of experience: July 10, 2021
Minnesota
1 review
0 helpful votes
Follow Richard H.
Unfollow Richard H.
Share Review
Report Review

Satisfied customer!
July 22, 2021
Updated review

Very easy to book my flights! Lots of flights and times to choose from!

Date of experience: July 22, 2021

Very satisfied customer
July 21, 2021
Previous review

Very easy and convenient to book my flights. All the information was very helpful and feel safe booking with CheapOair!

Date of experience: July 21, 2021

Very easy to book my flights
July 21, 2021
Previous review

Very easy to book my flights

Date of experience: July 21, 2021
Virginia
2 reviews
0 helpful votes
Follow Daniel Z.
Unfollow Daniel Z.
Share Review
Report Review

Verdict still out! I will see how the entire trip goes and decide if I'll use your service again.

Date of experience: July 22, 2021

Verdict still out!
July 22, 2021
Previous review

Verdict still out!

Date of experience: July 22, 2021
District of Columbia
1 review
0 helpful votes
Follow Laura J.
Unfollow Laura J.
Share Review
Report Review

So far okay
July 22, 2021
Updated review

So far the experience has been OK. I will respond to my overall experience once my travel has been complete it.

Date of experience: July 22, 2021

So far okay
July 22, 2021
Previous review

So far okay

Date of experience: July 22, 2021
Washington
1 review
0 helpful votes
Follow Susan D.
Unfollow Susan D.
Share Review
Report Review

Good so far!
July 22, 2021
Updated review

Been good so far. Same as previous sentence except a small amount of time has passed. Quite pleased, actually.

Date of experience: July 22, 2021

Been good so far
July 22, 2021
Previous review

Been good so far.

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

CheapOair is the best!
July 22, 2021
Updated review

You guys are the best organized easiest to uses and most economical agency I have ever used.

Date of experience: July 22, 2021

You guys are the best organized easiest to uses and...
July 22, 2021
Previous review

You guys are the best organized easiest to uses and most economical agency I have ever used.

Date of experience: July 22, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Share Review
Report Review

Travelling via CheapOair
July 22, 2021
Updated review

Perfect travelling site for easy book, multiple choices and saving money

Date of experience: July 22, 2021

PERFECT SITE TO SAVE BOOKING MONEY
July 22, 2021
Previous review

PERFECT SITE TO SAVE BOOKING MONEY

Date of experience: July 22, 2021
Puerto Rico
1 review
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

User Friendly
July 22, 2021
Updated review

Seamless to this point, hopefully the experience is the same

Date of experience: July 22, 2021

Seamless to this point, hopefully the experience is...
July 21, 2021
Previous review

Seamless to this point, hopefully the experience is the same

Date of experience: July 21, 2021
Idaho
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

CheapO Air has become a joke when it comes to scheduling a flight... you have messed us up twice now, standing us in another country and now you have changed a scheduled flight again and wont let us confirm or cancel. When we go to customer service you want us to wait 508 min. To speak with a representative... no more Cheap O Flights!

Date of experience: July 21, 2021

CheapO Air has become a joke when it comes to scheduling...
August 19, 2021
Previous review

CheapO Air has become a joke when it comes to scheduling a flight... you have messed us up twice now, standing us in another country and now you have changed a scheduled flight again and wont let us confirm or cancel. When we go to customer service you want us to wait 508 min. To speak with a representative... no more Cheap O Flights!

Date of experience: July 20, 2021
Texas
1 review
0 helpful votes
Follow George V.
Unfollow George V.
Share Review
Report Review

Listings
July 21, 2021
Updated review

Flights listed are often taken already! Need to remove flights that are not available.

Date of experience: July 21, 2021

Flights listed are often taken already!
July 9, 2021
Previous review

Flights listed are often taken already!

Date of experience: July 9, 2021
Florida
1 review
0 helpful votes
Follow Virginia J.
Unfollow Virginia J.
Share Review
Report Review

Good service
July 21, 2021
Updated review

Fast choices easy use of the site easy to navigate

Date of experience: July 21, 2021

Everything good
July 21, 2021
Previous review

Everything good

Date of experience: July 21, 2021
California
1 review
0 helpful votes
Follow Kimberly N.
Unfollow Kimberly N.
Share Review
Report Review

Always seem to have a problem when i add a hotel, always get a phone call
Asking for credit card info all over again.

Date of experience: July 21, 2021

Always seem to have a problem when i add a hotel, always...
August 20, 2021
Previous review

Always seem to have a problem when i add a hotel, always get a phone call
Asking for credit card info all over again.

Date of experience: July 21, 2021
Utah
1 review
0 helpful votes
Follow Laura W.
Unfollow Laura W.
Share Review
Report Review

Good
July 21, 2021
Updated review

I have used cheapOair.com before.So far, it delivers as promised.

Date of experience: July 21, 2021

I have used cheapOair.com before.So far, it delivers...
July 18, 2021
Previous review

I have used cheapOair.com before.So far, it delivers as promised.

Date of experience: July 18, 2021
Florida
1 review
0 helpful votes
Follow David M.
Unfollow David M.
Share Review
Report Review

Customer service agent
August 20, 2021
Updated review

Someone his name is Aezak answer me and left Me on hold for an hour and 10 min to transfer me to supervisor so no one answer me and hung out! This's Horrible customer service
I have screenshot for all the conversation and recorded

Date of experience: July 21, 2021

Someone his name is Aezak answer me and left Me on...
August 20, 2021
Previous review

Someone his name is Aezak answer me and left Me on hold for an hour and 10 min to transfer me to supervisor so no one answer me and hung out! This's Horrible customer service
I have screenshot for all the conversation and recorded

Date of experience: July 21, 2021
Costa Rica
1 review
0 helpful votes
Follow Chris Q.
Unfollow Chris Q.
Share Review
Report Review

August trip
July 21, 2021
Updated review

Excellent and perfect. Easy and friendly to access.

Date of experience: July 21, 2021

Excellent and perfect
July 21, 2021
Previous review

Excellent and perfect

Date of experience: July 21, 2021
New Jersey
1 review
0 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Share Review
Report Review

CheapOair MuchOfair!
July 21, 2021
Updated review

Easy website to book a flight and nice discounts. Needed flights that other websites did not provide.

Date of experience: July 21, 2021

Easy website to book a flight and nice discounts
July 21, 2021
Previous review

Easy website to book a flight and nice discounts

Date of experience: July 21, 2021
Virginia
1 review
0 helpful votes
Follow Susan L.
Unfollow Susan L.
Share Review
Report Review

I easily and pleasantly navigated through the booking system. It was quite a relieve. Excellent Work.

Date of experience: July 21, 2021

Excellent work
July 21, 2021
Previous review

Excellent work.

Date of experience: July 21, 2021
Maryland
1 review
0 helpful votes
Follow Susan O.
Unfollow Susan O.
Share Review
Report Review

Great
July 20, 2021
Updated review

Done right. Easy to book a flight with no hassle. All went well from beginning to the end.

Date of experience: July 20, 2021

Done right
July 20, 2021
Previous review

Done right. Easy to book a flight with no hassle.

Date of experience: July 20, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209