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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Nice work on the website. I don't like the fact that you force feedback and force 30 characters or more but nice job anyway
We really enjoy using Cheap O Air! The prices and offers are very good!
Hasta ahora buena. Espero todo salga bien. Espero disfrutar el viaje.
Satisfied. I've been a client for years.
They were always impecable, patient, and took their time not only to assist me jn my needs but also to find the best deal available.
Thank you for your feedback. We regret your experience was not satisfactory. Let us know what the issue is so that we may address your concerns.
I was delighted with the simple way it took to book my flight.
My mom passing away as we speak. No one was able to help me out with getting another flight and no one could assist me.
Thank you for your feedback. Our apologies for the inconveience.
Great enjoy flight an very pleasant people deals that offered when money is low
The experience I had in the past went well. The app did not shut down on me. It went smoothly and it was easy to book.
I like this app a lot cheapest deals they are great at finding best deal
Ok, carriers bag fees are too expensive. Online is a little slow.
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A lot easier that some others.This sight is easy to use and helpful in a pinch.
Easy and quick.
Very comfortable and quick flight details. Will be using more often.
Cheap air never disappoints, i can always find last minute flights without worry. They are a very dependable air flight search engine service. Highly recommended!
Good price that fit our budget and easy to find flight and book
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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