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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Satisfactory and enduring, there has never been a time when i regretted booking with these folks
Always hassle free, whether it's dealing with credit card, or booking, or correcting/changing a ticket
Quick and easy task for everyone who wants to drive a car with easy access
Good service pleased with all the help and patience of the person who helped me
I've been booking with cheapo for years and never had any issues. Thank you.
Siempre fue buena cada vez que solicite ayuda, hasta el momento
The agent that I talked to was very helpful and informative and kind
Easy Booking and easy to use site. I've used this site before and will continue to use it for future flights.
Back on January 2020 you charged me over 1k for a ticket and I could not fly due to covid and you kept my money
Nice job guys nothing else to say I'm Justin waiting to check in on the date that I will fly
Super nice and helpful. The spent over an hour just to help me
When I had to make changes to my flight, Cheapoair charged me a lot for their fees to make the change, even though the airline only charged $25, Cheapoair took $250
Very nice to book tickets with cheapOair very happy with this booking
Good flight options, good flight options, good flight options, good flight
Thank You! We appreciate your feedback and look forward to serving your future travel needs.
Really it was ok this is pissing me off really pissing me off.
Thank you for your feedback. We regret any inconvenience or frustration. If you need assistance, please contact our representatives and they will be happy to help.
Excellent website to buy cheap tickets, and Why can I buy my tickets on credit?
When I had trouble with my credit card, I was notified by you as to the issue. My cc issues were resolved and in a chat you asked whether I wanted to add the outstanding seat and travel insurance fee. I said no. It was deducted anyway. It was no big deal, but it seemed that one hand didn't know what the other was doing.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret your experience due to COVID was not satisfactory.