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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to check and change, was easy and convenient great experience
Seating selection and extra charges were confusing for me.
Everything is nice but sometimes it raises the price after lengthy filling-out forms.
Es bueno porque se aprende de buenas esperiencias y asi le puedo recomendar a mis amigos y familias
Wonderful is what i call this experience.i will always recommend a friend.
Great prices. Good communication in-line. Great email updates.
Your website and app are both very easy to navigate. Finding answers to my questions came mostly from following prompts on the website without even having to ask for assistance. The tracking prices option is a life saver and came in so handy!
I had done a mistake during my reservation, five minutes later I called to correct this mistake and yoU refuse to help or lend any hand
5 trip with this cheap on air. It is great to plan trip with. Went to Philippines, Taiwan, Guam and US.
Fast transaction and easy to choose flight details. Will definitely use it again and again.
I changed my trip for reasonable reasons, but cheapoair charged too much.
Your feedback is very important to us. Thank you for taking the time
My previous booking was for 2 way spoke to someone on the phone who confirmed my return date not knowing all along it was a one way trip
Thank you for your feedback. Please contact our representatives if you need assistance with booking a return trip home. Our apologies for the inconveience.
Shop with ease, Cheap o air has the cheapest flights. Thank you so much.
It's my first time using cheap pair and it was good for my first time
I had a great experience 😄 but I had to cancel and they were good 💯
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Customer has been assisted. The airlines determine the rules of the ticket and if they allow name corrections or not. Unfortunately for many years they no longer allow changes to the names even a correction. If we could make the correction we would but as a travel agency we are mandated by the fare rules.