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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent and perfect easy to do it online. Easy to navigate
Always with good deals in purchasing and with the exact days
I have been using Cheapoair for over 10 years now and it is awesome! They were there when I needed them most! Cheapoair is my No.1 choice!
It was pretty easy but confusing with the remaining balance
Thank you, ita so easy to book. Keep up the good system to have more clients
If I could give them a 0 star would do it I booked a round trip and I needed to change the returned day. I added insurance in case of changes. They were not able to change the day they wanted to charge me $400 plus fees i talked to multiple agents and they all have different prices and nobody had a solution for the problem. At the end insurance doesn't help they wants your money. I ended up booking a new trip so I lost my money on the first one. I will definitely will never use them again in the future.
Very easy access to the app and booking my trip. I will recommend to my family and friends.
Was amazing I can't wait to experience with you guys,planning to encourage my friends to use cheap on air as their means of transport for better use.
Great website great website great website great website great website great website
I'm quite impressed with the booking process. I would recommend for sure.
Had no issues with booking through Cheapoair. Operators were willing to help.
I've been a loyal customer with Cheapoair but recently when I contacted them for signing in the app issues but never got resolved.
Your feedback is very important to us. Thank you for taking the time
I've been a loyal customer with Cheapoair, they are excellent!
Have used CheapOair for several flights and has always been a good experience.
Had to take an uber to get to the main terminal at RNO where my car was parked. Should have been brought to my attention, a big hassle. Blocking cheapOair.
Your feedback is very important to us. Thank you for taking the time
We couldn't travel to Vietnam because we didn't know we needed to buy a visa! I wish CheapOair had a system to notify travelers if they need a visa, so we could purchase it directly through CheapOair.
Difficult to sort an issue and a lot more costs involved than expected.
Your feedback is very important to us. Thank you for taking the time
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Insurance is or medical emergencies, lost bags, delayed flights, death. It is not for a change in plans or cancellation of a non refundable ticket. We do provide you with the entire PDF of the coverage for trip coverage when you added it to the booking. We regret your experience was not satisfactory.