Great prices and easy to book. Selection was comparable to other websites but with lower prices.
Good customer service. Treated me like a customer who had a real issue with another call.
Not that much effort, but experience was okay. The code of MAY23 was not applied for signing up for text messages, but I still received a discount on my purchase.
The best App/company ever! Everything is stress free I love it always get the best deal.
Hope she makes the flight this time someone cancelled the last flight my account was hacked
I trust this site with my travel arrangements and I am always satisfied with the service
Good service i really appreciate how fast the booking was and no stress with the service
Great job. It went well and I got a good price. I will do it again.
It has been easy to make a booking, easy to find what I was looking for
Traveled with you before! Rent a car last time; do not need this time thank you.
Good experience for as booking the flight and my car. The process was excellent and easy
Website is easy to use, price is competitive and I may use it in the future
Cheapoair is owning me $1400. Can someone tell me how I can complain against this company?
So far so good. Have used CheapOair many times and feel they are a good value.
Easy to navigate. Very simple website and good price! Follow up call was simple and informative.
Very good! It was very easy to book the reservation and buying to ticket for flight.
Thank you for flights that are at reduced prices that we could get at shirt notice
All good except for too many details on screen especially on the flight details page itself
Fast, easy and great rates! And when I called back for assistance, that was easy also.
Have never had a problem with bookings.
Let's hope my luck holds with my upcoming trip!
Have never had a problem with bookings.
Let's hope my luck holds with my upcoming trip!
The information was clear and concise. The options were good and I got a great deal.
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
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Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members