I had a very nice stay in the hotel. The only bad side was the wait to get checked in.
Was easy to take care of online. One of the easiest things I've been able to do online. Thank you
It was quick and easy. I found what I was looking for.
So far so good. It was easy to use and I was able to select dates that worked for me.
I thought I would get a great deal. I was not sure where the additional receipt for the car went.
Very good! Easy to book my flights! And I get to go to Singapore as well!?
Quick, easy, and a great deal! The site was easy to navigate and populated options quickly!
Fine except for delay in rewards voucher issue - 5 days for issue is a bit unacceptable
Always great service, I love the app.and very easy to choice the flights on the app
I really like cheapoair. It is user friendly. It is an easy web site to use
Booking my flight was easy. Thank for your service it has made my trip very easy.
You are doing an excellent job and I like it please keep it up. Thank you
So far so good. I am still trying to get my travel arrangements on my phone
Website was very user friendly. Each step needed to book a flight was easy to follow...
Easy to use. I was not able to cancel the trip insurance once I added it.
Convenience to use and easy to get in touch with the customer service with any issues
They are not willing to help their customer with issues wholeheartedly..
Super easy to book and get my travel plans resolved in a easy and expedited manner.
I will certainly fly with you from now on. You are wonderful. Thank you so much!
Found emergency fare@ ok price, Received instant airline confirmation,
Easy for a old person to make travel arrangements to go to my home state Virginia
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
Instant Feedback
- Visit Website
- New York, NY
- Edit business info
Business History
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members