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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very good,
I will go back with you for my next trip.
Service is Great! Take me only 5 minutes to booking.
Great website for flight booking with very decent and reasonable deal.
Excellent service however, after book my multiple flights, I had to go through them one by one to see which flight included baggage in the flight and which did not. It very difficult to figure out on line because airlines are now charging for carry-on and checked baggage. My flight price will increase $280 or more from what I can see for these charges. If it had been evident from the beginning, I would have picked other flights.
Very user friendly. I will use again. It was easy to follow.
Your people are smart, your tickets are beautiful & experience is fantastic
Easy and fast. They choose all the necessary data avoiding the work of comparison.
Quick and easy, to navigate and make choices. Why does the experience feedback area require 50 words if it can be described in less?
Needed to book trip for birthday present, but as usual put off as long as I could because I'm just not a huge fan of internet shopping. This site came up as part of a discount reward program through work so bam now I'm done.
It was overall a good experience. I can't wait until prices go lower.
I was satisfied by the options that were presented. Good choices to show the cheapest and quickest flights to destination.
I am trying to add another passenger
Easy usage and able to purchase tickets fast and cheap
It Was Fine. Being on CheapoAir's email list provided me flight info almost every day.
Very Good………………………………………………………………………………………………………..
I am very satisfied with your service, that's why i remain loyal to your company
Terrible. Less than one star. I would like to speak with an agent and cannot connect with one. Can someone help me?
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members