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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Texas
1 review
0 helpful votes
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Quick and easy to follow the site
August 5, 2022

Quick and easy to follow the site. Appreciate the rates and will use again. Thanks

Date of experience: August 5, 2022
South Carolina
1 review
0 helpful votes
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Extra options for hotel & car, already selected flight only

Date of experience: August 5, 2022
New Jersey
1 review
0 helpful votes
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Thank you very much FOR YOUR HELP MY BROTHER BOOKING WITH YOU FROM LONG TIME AND HE TOLD ME ABOUT THIS WEBSITE

Date of experience: August 5, 2022
Florida
1 review
0 helpful votes
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So far so good
August 5, 2022

So far so good. Easy to book and fast to receive confirmation that got processed immediately. Also love that it is so fast and easy to apply for their credit card

Date of experience: August 5, 2022
California
1 review
0 helpful votes
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Very good
August 5, 2022

Very good. No negative comment. It was easy, thanks CheapOAir.

Date of experience: August 5, 2022
Jamaica
1 review
0 helpful votes
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My experience withis airline is awesome. Congratulations to you all for doing a very good job. Thank you.

Date of experience: August 5, 2022
California
1 review
0 helpful votes
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The booking was quick and easy, thank you cheapair.

Date of experience: August 5, 2022
Somalia
1 review
0 helpful votes
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Relatively straightforward
August 5, 2022

Relatively straightforward - so far. Does what is says on the box.

Date of experience: August 5, 2022
India
1 review
0 helpful votes
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GOOD experience, The network was quick and the booking got over in a jiffy.
Rest I can write after travelling and seeing the realty on the ground.
Ill will again write after my travel
Cheers!

Date of experience: August 5, 2022
California
1 review
0 helpful votes
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So far it's been fantastic
August 5, 2022

So far it's been fantastic
The person was very good and knew what I was talking about thank you very much

Date of experience: August 5, 2022
Florida
1 review
0 helpful votes
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Trying to switch seats because I made a mistake booking and it's become a big hassle for me!

Date of experience: August 4, 2022
Florida
1 review
0 helpful votes
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Wonderful
August 4, 2022

Wonderful
Experience.
Very easy to book lots of choices

Date of experience: August 4, 2022
Missouri
1 review
0 helpful votes
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CheapOAir is always easy to navigate and understand. All fees are upfront and it's easy to compare with other sites.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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To many requests for add ons, if I need something else I will ask.

Date of experience: August 4, 2022

To many requests for add ons
September 1, 2022
Previous review

To many requests for add ons

Date of experience: August 2, 2022
California
1 review
0 helpful votes
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Too little time to book hotels and flights. I was logged out before finishing and it was overwhelming to do everything all over again.

Date of experience: August 4, 2022
Texas
1 review
0 helpful votes
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Easy to book
August 4, 2022

Easy to book - great experience. All inclusive with airfare for a great price! Can't wait!

Date of experience: August 4, 2022
Pennsylvania
3 reviews
0 helpful votes
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So far it's been going smooth
August 4, 2022

So far it's been going smooth. Everything was emailed to me in a timely manner.

Date of experience: August 4, 2022
District of Columbia
1 review
0 helpful votes
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Excellent website.It has always been easy to navigate
August 4, 2022
Updated review

Excellent website.It has always been easy to navigate. This is why I continue to return time and time again.

Date of experience: August 4, 2022

Always an easy process
August 4, 2022
Previous review

Always an easy process. Thank you

Date of experience: August 4, 2022
Ohio
1 review
0 helpful votes
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Ease of use and reliability
August 4, 2022

Ease of use and reliability. Flexibility in creating the best itinerary.

Date of experience: August 4, 2022
Philippines
1 review
0 helpful votes
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Considerate company...
August 4, 2022

Considerate company... I hope someday cheapoair will open cash payment or bank transfer for clients who cant provide a credit/debit card..

Date of experience: August 4, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209