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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Hassle free booking & reasonable rates. Wide variety of flights.
Hassle free booking & reasonable rates
Great selection of choices. Easy to navigate. Reasonably priced.
THEY CHARGE TOO MUCH FOR BAGGAGE, RELAY TO AIRLINE. PEOPLE GOT REAL BILLS TO PAY. WHY ARE WE PAYING FOR COMMONS SENSE ITEMS THAT PEOPLE NEED TO TRAVEL?...
Quick, Easy, and affordable great resource for cheap and last minute flights
Excellent options, site is very easy to use and I had no issues booking my flight.
Awesome service and Case was a super hero. I am very impressed with the whole team.
It was fast and the price was very good for being in rush mode.
Good and difficult in changing of seats, we want to change seats
I DIDN'T FINE MEAL REQUEST WHILE BOOKING HE TICKET. Kindly add to my booking meal JAIN MEAL.
It was an excellent experience and easy to book. The price was competitive and readable to fly
CheapOair is easiest way to find a cheapest plane ticket.
Good functionality and easy to mix and match airlines and times.
Very good i didn't know that its so easy to pay with in months
Thank you and i saw a good cheap flights and easy to book.
This was an easy process, and uncomplicated. A child could make a reservation!
So easy and fast very happy with the experience on my own
I BOOKED TICKETS THROUGH CHEAPOAIR. WHEN I WAS READY TO TRAVEL THEY KEEP SENDING EMAILS ABOUT THE FLIGHTS CANCELLED, AND RESCHEDULED, LATER I GOT A CALL FROM THE AIRLINES AND THEY CHANGED THE ITINERARY AND AIRLINES STARTED SENDING EMAILS. WHEN I CONTACTED CHEAPOAIR THEY JUST TOLD ME THAT SINCE I CONTACTED AIRLINES WE ARE NO MORE RESPONSIBLE.
I WAS STUCK IN THE AIRPORT BEACUSE OF LAST MINUTES CHANGES IN THE ITINARY.
THEY GAVE ME LONGER LAYOVERS.
CUSTOMER SERVICE IS VERY CHEAP.
NOT A GOOD FLATFORM TO BOOK TICKETS.
Good good good Good good good Good good good Good good good
Great finds and great deals! I love earning points for my travels and Cheap O Air makes it easy to do.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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