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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Belgium
1 review
0 helpful votes
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I have been a cheapoair member for several years but now it does not seem to remember me and keeps asking me to set up a new account.

Date of experience: August 25, 2022
Washington
1 review
0 helpful votes
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Very good experience
August 25, 2022
Updated review

Very good experience. Website is very comprehensive.

Date of experience: August 25, 2022

Easy to use
August 25, 2022
Previous review

Easy to use

Date of experience: August 25, 2022
California
1 review
0 helpful votes
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Its was easy and excellent
August 24, 2022

Its was easy and excellent
Love the service I recommend everyone for use cheap air online

Date of experience: August 24, 2022
Kentucky
1 review
0 helpful votes
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The entire process was quick and effortless. It is always a pleasure scheduling my flights using CheapOair.

Date of experience: August 24, 2022
Texas
1 review
0 helpful votes
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I was very unhappy with the price jump in the price, while I was entering in my credit card information. I now feel it was a trick.

Date of experience: August 24, 2022
Maryland
1 review
0 helpful votes
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N/A///////………………………………………………………………………………………………………a

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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Kinda seamless
August 24, 2022

Kinda seamless. Easy navigation. Prompts were self explanatory. Affirm is the BEST payment option ever. Thank you.

Date of experience: August 24, 2022
California
1 review
0 helpful votes
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I have the best experience to buy all my tips from the I CheapOair! Price responsible and flexible website with alternative days. Thank you.

Date of experience: August 23, 2022
New York
1 review
0 helpful votes
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Easy to book, great prices and a lot of variety to choose

Date of experience: August 23, 2022
Florida
1 review
0 helpful votes
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The prices were good and easy to book quick and easy

Date of experience: August 23, 2022
Philippines
1 review
0 helpful votes
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Booking with cheapoair isn very good because ticket...
August 23, 2022
Updated review

Booking with cheapoair isn very good because ticket is issued immediately after the booking

Date of experience: August 23, 2022

Booking with cheapoair is very good
August 23, 2022
Previous review

Booking with cheapoair is very good

Date of experience: August 23, 2022
Wisconsin
1 review
0 helpful votes
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Would like to have cheaper baggage fees, This price is too expensive.

Date of experience: August 23, 2022
Mexico
1 review
0 helpful votes
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Very fast to book my flights and at great price. One of the Best places to buy airline tickets

Date of experience: August 23, 2022
Saudi Arabia
1 review
0 helpful votes
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FRAUD
September 22, 2022

I started to believe this is a scam website. I booked on Feb, 3,2020 and it was postponed due to Covid outbreak. Now i have lost both my money and ticket flight.

Date of experience: August 23, 2022
CustomerService C. CheapOair Rep
over a year old

The ticket had expired an email was sent regarding the deadline for using the future credit. Checking with the airline maybe the best option as ticket has been removed from the system after 2 years.

Florida
1 review
0 helpful votes
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Excellent opportunity for booking my flights to any...
August 23, 2022
Updated review

Excellent opportunity for booking my flights to any destination at my very own conveniences

Date of experience: August 23, 2022

Hassle free
August 23, 2022
Previous review

Hassle free.

Date of experience: August 23, 2022
GB
1 review
7 helpful votes
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Horrible experience
September 22, 2022

These guys are horrible. If the flight schedule is changed, they confirm it from their side without our consent and then want us to pay money to get a better flight schedule.
I called them for 2 weeks and everyday I was transferred from one department to another and kept on hold for hrs before they disconnected the call on me everytime. I will never use their services again and absolutely DO NOT recommend them at all.

Date of experience: August 23, 2022
Pennsylvania
1 review
0 helpful votes
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Very easy make my flight and made the decision very nice

Date of experience: August 23, 2022
Peru
1 review
0 helpful votes
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Unclear whether or not you extend 24 hours of free cancellation such as many agencies do

Date of experience: August 22, 2022
Oregon
1 review
0 helpful votes
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YOU HAVE MADE MY SEARCH EFFORTLESS AND HAVE ADDED A SENSE OF TRANQUILITY TO THE EXPERIENCE! THANK YOU FOR YOUR EXCELLENT SERVICE.

Date of experience: August 22, 2022
Australia
1 review
0 helpful votes
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GOOD ONE!
August 22, 2022

GOOD ONE!
It had me panicking a bit when a total of 9 transactions were pending on my credit card, but they all went away again

Date of experience: August 22, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209