CheapOairReviews 14,841

Would be nice to be able to select bags from this site and add my TSA number to my tickets. Actually I did select bags

The baggage fees make this airline more expensive than its competitor's. The planes they use are uncomfortable and lack the comfort options as most major airlines due. Its like renting a compact car for the price of a luxury car. This airline will not let you board if you are not their 45 mins before your flight, no exceptions. The terminal you fly is similar to flying out of a barn! No restaurants, shops, etc. Choosing this airline you will pay a premium price for nothing.

Too many popups to choose things before confirming all information. I chose what I wanted and then more popups came. I know you are trying to sell upgrades, but it makes it very confusing to have to keep skipping the choices.
If I don't want seat assignments, there should only be one button to click, not four. If I don't want to pay for boarding passes, then I should not have to say it more than once. Too many pages to click. I just want my plane ticket. That is all. Thank you.

Great online support. But I don't like the automated service.

I was trying to book a ticket on Cheapoair through their operator. So, I asked if I can avail the price match match guarantee since i checked Expedia & Spirit airlines - their prices were $55 lower, initially, the representative lowered the price down to match. HOWEVER, when I told her that we will use the cheapoair card, she WILL NOT PRICE MATCH IT SAYING THAT - PRICE MATCH IS NOT APPLICABLE WHEN WE USE THEIR CHEAPOAir credit card! That is ridiculous!

It was very easy to find a flight and the tickets we cheaper than other airlines

Thanks for the reasonable and smooth transaction! Hoping for a better flight experience.

Great Deal! Very easy to use, easy to schedule. Look forward to using this site more often.

Card initially declined. Fault of my bank though. Very fast location of rates and routes. More airline choices I think. Some services tend to favor certain routes and airlines rather than choice.

Excellent customer service. Cheap and best website.

Great information on finding fly tickets very fast simple and best rates!

Great deal and I'm so happy I found you to help me find the cheap and easy transactions

I will never use cheapoair ever again. I booked 2 tickets and a family member got sick so we asked to cancel. I bought travel protection insurance just in case and was told I still needed to pay to cancel and that I'd receive a credit to rebook a later date. So, I said whatever I'll pay the cancellation even though I paid for protection insurance because I can't help that a family member got sick and I'm being credited. Now, I'm going to rebook and they said they don't have my credit on file. They said it was an agent error and I should have never been allowed to cancel. So now I have to fight to get my ~$800 back. If I was told the truth upfront that I wasn't able to cancel then I would have transferred the tickets to 2 other traveler names. This is unacceptable and I will never use cheapoair ever again for the inconvenience they caused me and my family by lying to us instead of telling us our options. Luckily, for me, I saved receipts proving I'd get a credit back and now just have to keep pressing.

My trip is not for another 2weeks not a whole lot of information to five right now

Agent is thorough and easy to talk to, most of the time I got a hard time understanding them.

Very fast and quick anser, really nice customer service.

Thank you very much every thing after buy tickets it ok

The reservation and the payment processes are easy to do, and I love the many payment option available.