business logo of CheapOair

CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 86 days

Instant Feedback

231,382 reviews
Saudi Arabia
1 review
0 helpful votes
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A scam
September 22, 2023

Never use this website - they will store you card info and use it later to make charges and then not respond. They are a 100% scam website

Date of experience: August 23, 2023
NL
2 reviews
1 helpful vote
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I booked a ticket from Abu Dhabi to Islamabad and I clearly added baggage to ticket but on my arrival at Etihar Airways check in counter I came to know my ticket is with out luggage for which they asked me to reach my Air ticket agents which were these Sammers cheap o air by the way the represent there name very well so I reach online chat section and the agent asked for 20$ additionally and as I was in hurry so I said ok for this scam too but later on they didn't added any luggage and due to which I lost my flight because on counter luggage cost were 5 times my ticket cost, and they never answer me back for that ticket change or refund or any compensation as I have to buy new ticket plus cost of over stay at hotel for a night etc
Be careful from scammers buy tickets at Airlines directly Please

Date of experience: August 23, 2023
CustomerService C. — CheapOair Rep
over a year old

This is being reviewed.

Oregon
1 review
0 helpful votes
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Thought I'd paid for his seat preference, but apparently not.

Date of experience: August 22, 2023
Arizona
1 review
0 helpful votes
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I was pleased with the service, will use them again

Date of experience: August 22, 2023
Nebraska
1 review
0 helpful votes
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I like CheapOair because the prices are better than other companies. Our flight details have only changed once and it was a minor change but we were notified immediately.

Date of experience: August 22, 2023
Thailand
1 review
0 helpful votes
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Affordable price...
August 22, 2023

Affordable price...i recomment this site to any of my friend who like to travel anywhere.

Date of experience: August 22, 2023
Mongolia
1 review
0 helpful votes
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Good Service and all the information is easy to interpret and has a lot of informative tips and services to make my trip a good experiencel.

Date of experience: August 22, 2023
New Jersey
1 review
0 helpful votes
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II am always booked by cheap air and have good services

Date of experience: August 22, 2023
South Carolina
1 review
0 helpful votes
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Customer service agent Isla helped out a lot. Great customer service.

Date of experience: August 22, 2023
Maryland
1 review
0 helpful votes
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EXCELENTE SERVICIO, RAPIDO Y EFICAZ
August 22, 2023

EXCELENTE SERVICIO, RAPIDO Y EFICAZ. SI RECOMIENDO ESTA PAGINA Y CERTIFICO LA CALIDAD DE SERVICIO

Date of experience: August 22, 2023
Maryland
1 review
0 helpful votes
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I got the awesome agent
August 22, 2023

I got the awesome agent. Shonell was very helpful guy and make the booking easy for. Many thank to Shonell!

Date of experience: August 22, 2023
Illinois
1 review
0 helpful votes
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Quick and fairly simple steps to select round trip for the 3 of us.

Date of experience: August 22, 2023
New York
1 review
0 helpful votes
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Fast courteous service
August 22, 2023

Fast courteous service - had all the features any traveler would want or need.

Date of experience: August 22, 2023
Ohio
1 review
0 helpful votes
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Easy to book
August 22, 2023

Easy to book. Price fits within my budget. Would recommend to friends and family.

Date of experience: August 22, 2023
Bahamas
1 review
0 helpful votes
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I always have a great experience
August 22, 2023

I always have a great experience. Everything is straight forward. Keep up the good work.

Date of experience: August 22, 2023
Indonesia
1 review
0 helpful votes
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It was a straight forward booking experience...user friendly system.

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Quick and easy, website was user friendly and not a hassle. Glad it didn't ask for so much personal info. Will use CheapOair again in the future for flight booking.

Date of experience: August 22, 2023
Nigeria
1 review
0 helpful votes
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Easy to navigate and book on site
August 21, 2023

Easy to navigate and book on site. Customer service very helpful.

Date of experience: August 21, 2023
New York
1 review
0 helpful votes
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So far so good
August 21, 2023
Updated review

So far so good. Reliable, professional service, courteous and customer oriented.

Date of experience: August 21, 2023

So far so good
August 21, 2023
Previous review

So far so good. Reliable and courteous

Date of experience: August 21, 2023
California
1 review
0 helpful votes
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Awesome, just a little confusion when it came to entering billing and contact information!

Date of experience: August 21, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209