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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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So far everything has been on track I am very excited.
Very good flight I feel so good and happy with flight attendant thanks
Simple and easy good prices and efficient services
Great professional research, gave all parameters and was fulfilled. That simple.
I was able to find what I wanted at an affordable price.
Take to long and price keep changing. I called and email the agent on the site but they said they can't do anything about it. I am pretty disappointed not getting the price that was published.
Great experience, good prices that's the best option ffor different flights
I have ALWAYS been quoted and charged with no surprises. Bookings have ALWAYS been successful and the service has ALWAYS been professional. I am pleased and will recommend to ALL! Thank you for making my flight experience and journey, memorable!
Quickly and easy searching to book a flight with a good deal.
It was very easy and quick to use and get done. Very user friendly.
Good response π I am not a big writer and have not yet board the airline...
Nice and used for more than 15 yearsππππππππππππππππππππ
Good service and online customer relations are superb
Within minutes the price went up over $150 while it still showed less when another search was performed.
Thank you for your feedback. Airline airfares are mandated by the airline and prices are not guaranteed until purchased. We appreciate you taking the time
Quick & painless...A lot of choices to choose from!
Little difficult to find my ticket and status of my flight
Buena experiencia muy buenos precios y buen servicio
Quick and great information. Ticketing was fast at a great price. Always get the best price thru CheapOair.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
Thank you for your feedback. Airline airfares are dynamic in nature and are subject to change based on availability and demand at the time of purchase. We regret that it was not a satisfactory experience