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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Texas
1 review
0 helpful votes
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Nice and detailed orientated
April 19, 2024

Nice and detailed orientated. Answers all of my questions.

Date of experience: April 9, 2024
Florida
3 reviews
0 helpful votes
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Muy sencillo facil y rapido
April 19, 2024

Muy sencillo facil y rapido.
Que mas quieren que escribe no por hablar mas se dice mas

Date of experience: April 9, 2024
Louisiana
1 review
0 helpful votes
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Very good
April 18, 2024

Very good. I have all my questions answered and am very satisfied with the prompt service received. Thank you very much!

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Awesome experience love the service gentlemen that served me was super helpful and kind I really appreciated his customer service support

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Excellent communication and always keeping me informed about my travel plans

Date of experience: April 8, 2024
Nevada
1 review
0 helpful votes
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Great job getting me through this very difficult time with my family

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
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Easy affordable and reliable no hassle with some the best prices

Date of experience: April 8, 2024
Maryland
1 review
0 helpful votes
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Love the price and was comfortable plus the the people were very friendly and keep you posted on anything that you need to know about the flight. And keep you satisfied.

Date of experience: April 8, 2024
Massachusetts
1 review
0 helpful votes
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Excellent service thanks you, and for you time, goodnight!

Date of experience: April 7, 2024
Kuwait
2 reviews
0 helpful votes
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Thank You
April 17, 2024

Thank You. Experience is always great. I always choose Cheapoair because of the customer service, alerts and cheap prices.

Date of experience: April 7, 2024
California
1 review
0 helpful votes
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Dependable and reliable and easy to use and I love the way you make it work.

Date of experience: April 7, 2024
Florida
1 review
0 helpful votes
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Fast and easy,considerate customer service, easy site navigation

Date of experience: April 7, 2024
Hawaii
1 review
0 helpful votes
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Great
April 7, 2024

Great,
The web site is is good
I still have to add the bags

Date of experience: April 7, 2024
GB
1 review
0 helpful votes
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Every one has been so helpful to me and help me find the flights I wanted

Date of experience: April 7, 2024
Michigan
1 review
0 helpful votes
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Your company tryed to double charge me for my plane tickets...my booking number is ******* 0r *******...they gave me two...i better not have issues for my upcoming flight...you can find my number on my booking number...feel free to call me

Date of experience: April 7, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. If you were charged a different amount than what you are shown as authorized on the email confirmation please contact our representatives so they can look into it for you.

Utah
1 review
0 helpful votes
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CheapOair has been in our family for years, my mom normally has an account to get everyone tickets and to be honest I just created one on my own and it super easy with a very good price

Date of experience: April 7, 2024
Philippines
1 review
0 helpful votes
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Good and fast, with a lot of options
And deal offers. I was able to use the promotion
Discount right away and appreciate it so much

Date of experience: April 7, 2024
Georgia
1 review
0 helpful votes
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Easy to book flight and receive updates on flight and other services available.

Date of experience: April 7, 2024
New York
1 review
0 helpful votes
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It was a virtual help
April 17, 2024
Updated review

It was a virtual help.
I was charged twice $25 but I only bought one ticket and one time insurance. I wanted to ask why I was charged twice.

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 7, 2024

Great service
April 16, 2024
Previous review

Great service - thanks

Date of experience: April 6, 2024
Florida
1 review
0 helpful votes
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Excelente atención gracias por su ayuda los recomiendo

Date of experience: April 6, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209