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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Nice and detailed orientated. Answers all of my questions.
Muy sencillo facil y rapido.
Que mas quieren que escribe no por hablar mas se dice mas
Awesome experience love the service gentlemen that served me was super helpful and kind I really appreciated his customer service support
Great job getting me through this very difficult time with my family
Easy affordable and reliable no hassle with some the best prices
Love the price and was comfortable plus the the people were very friendly and keep you posted on anything that you need to know about the flight. And keep you satisfied.
Dependable and reliable and easy to use and I love the way you make it work.
Fast and easy,considerate customer service, easy site navigation
Great,
The web site is is good
I still have to add the bags
Every one has been so helpful to me and help me find the flights I wanted
Your company tryed to double charge me for my plane tickets...my booking number is ******* 0r *******...they gave me two...i better not have issues for my upcoming flight...you can find my number on my booking number...feel free to call me
CheapOair has been in our family for years, my mom normally has an account to get everyone tickets and to be honest I just created one on my own and it super easy with a very good price
Good and fast, with a lot of options
And deal offers. I was able to use the promotion
Discount right away and appreciate it so much
Easy to book flight and receive updates on flight and other services available.
It was a virtual help.
I was charged twice $25 but I only bought one ticket and one time insurance. I wanted to ask why I was charged twice.
Excelente atención gracias por su ayuda los recomiendo
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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