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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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I love the ease of booking.
November 29, 2024

I never had a problem and love the site and will continue to use it.

Date of experience: November 19, 2024
California
1 review
0 helpful votes
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My booking experience was not smooth and not clear with booking information

Date of experience: November 19, 2024
CustomerService C. CheapOair Rep
11 months ago

Thank you for your feedback. We regret your experience was not satisfactory. Let us know what the issue is so that we may address your concern.

Colorado
1 review
0 helpful votes
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Excelente servicio para los clientes y muy confiables. Buena atención

Date of experience: November 19, 2024
New Mexico
1 review
0 helpful votes
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Awesome
November 29, 2024

Excellent website, very easy to navigate, don't need to be a computer savvy to deal with.

Date of experience: November 19, 2024
Ohio
1 review
0 helpful votes
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Muy buen servicio al cliente
November 29, 2024

Muy buen servicio al cliente. Contestaron todas mis dudas y me orientaron bien.
Muy amables

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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Easy
November 29, 2024

Always well informed, positive results, flights well matched to me

Date of experience: November 19, 2024
Illinois
1 review
0 helpful votes
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I am very please with my booking with Cheapoair.it's fast and cheaper

Date of experience: November 19, 2024
Virginia
1 review
0 helpful votes
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There were too many intrusive add-ons going through the booking process.

Date of experience: November 19, 2024
CustomerService C. CheapOair Rep
11 months ago

Thank you for the feedback. We appreciate you taking the time.

Kansas
1 review
0 helpful votes
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None
November 29, 2024

Fine no issues with the wed site. Good good good good good good

Date of experience: November 19, 2024
Guatemala
1 review
0 helpful votes
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Muy bien
November 29, 2024

Muy buena empresa se lo recomiendo a todos es fácil y muy rápido

Date of experience: November 19, 2024
New Jersey
1 review
0 helpful votes
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My cheap air experience
November 29, 2024

Booked flight on short notice, got window seats at no extra costs, Smooth travels

Date of experience: November 19, 2024
New York
1 review
0 helpful votes
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I booked cheap air previously
November 29, 2024

I booked cheap air previously.
It was great.
That's why I booked today with cheap air including my friend.

Date of experience: November 19, 2024
Cambodia
1 review
0 helpful votes
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Satisfied customer
November 29, 2024

Perfect! I have no trouble with my flights ever since. Thank you.

Date of experience: November 19, 2024
Texas
1 review
0 helpful votes
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Fast and easy
November 29, 2024

Smooth with no hassle and you took time to guide me through step by step

Date of experience: November 19, 2024
Montana
3 reviews
0 helpful votes
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Good to deal with
November 29, 2024

We were happy before and so we use this site again to book a flight

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
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Good service
November 29, 2024

I was able to get a flight for the time and date I wanted--no problem.

Date of experience: November 19, 2024
Florida
1 review
0 helpful votes
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No problems everything went very smooth, I was completely satisfied with the website and the information provided

Date of experience: November 19, 2024
Wisconsin
1 review
0 helpful votes
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Quite satisfactory
November 29, 2024

I've made travel arrangements with CheapoAir several times and have not encountered any problems with their service.

Date of experience: November 19, 2024
Mexico
1 review
0 helpful votes
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Usually a good deal
November 29, 2024

I've had good experience with cheapoair, but recently two bookings I made were cancelled.

Date of experience: November 19, 2024
Ohio
1 review
0 helpful votes
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Been with your company since it's founded. Happy 😊 client here.

Date of experience: November 19, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209