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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I always use this side, simple to do and save, I never have problem
Reservation was easy.
The lady who helped me Was friendly kind and had all the knowledge I needed.
Kept changing times and prices, had to keep refreshing the page
I have booked several times with CheapoAir, and always have had a great experience.
My first time booking with this site but was rather easy with all the prompts. How everything works I will have to see after the trip.
Well Organized every time and prices are competitive. Good format.
Even when you purchase the insurance there's still a problem when there's an emergency to get a refund or credit
I travel for work all over the world. Sometimes I've had to call an operator and they are always ready to help and very patient with me even in sweaty foreign airports.
Convenience and easy to use your web site with comparable prices
Easy, easy, easy, and cheap service. I always appreciate the service I get with CheapoAir
It's was awesome and i really like it and I will recommend it to anyone who wants to travel and family
Awesome and very safe place to buy tickets i will recommend it to my friends and family
Im not totally done so we shall see if you get 5 stars. But so far so good.
Good experience easy and user friendly website. Great customer service
Easy access to booking and overall navigation throughout website
Well enough. But in some planes, the seats are too small. Big guys really are uncomfortable specially in trips of many hours of travel.
When I went on line to buy the ticket to Dallas, they asked me to finish the transaction in 20 min, when I did the price went up by $30. We see something different, later the price shown is more. I don't like it.
Sorry.
Had a wheelchair on every flight.but couldn' t find a link for my new confirmed flight
It was a very good and nice in my previous experience and with a lots of goods i to you., thank you soo much
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback. Our representatives have assisted this reviewer regading their concern. We regret your experience was not satisfatory.