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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

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Georgia
1 review
0 helpful votes
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Easy and efficient
November 30, 2024

It has been an excellent experience very time I use this application.

Date of experience: November 20, 2024
Peru
1 review
0 helpful votes
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Price and attention excellent
November 30, 2024

Was good, attention excellent. I woul take it's service again.

Date of experience: November 20, 2024
Colorado
1 review
0 helpful votes
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Always easy and great pricing
November 30, 2024

When I need a great deal on the fly I love using CheapOair.com!

Date of experience: November 20, 2024
Florida
1 review
0 helpful votes
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Other experiences, we're always good, l will keep using cheap air

Date of experience: November 20, 2024
Arizona
1 review
0 helpful votes
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Nice
November 30, 2024

Fast & easy booking experience. The navigation is simple and understandable.

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Fast and easy to follow instructions; got my confirmation fast. To me great prices!

Date of experience: November 27, 2024
California
1 review
0 helpful votes
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It was a smooth transaction due to associate experience and courtesy.

Date of experience: November 20, 2024
Colorado
1 review
0 helpful votes
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Simple process but some confusion when the site changed the dates of my flights. Call customer service and they got it straight. Still waiting to have my boarding pass on my phone.

Date of experience: November 20, 2024
South Carolina
1 review
0 helpful votes
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Excellent service easy to follow the steps for tickets and car rental

Date of experience: November 20, 2024
Ohio
1 review
0 helpful votes
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I've had a good experience in the past
November 30, 2024

I've had a good experience in the past. I would highly recommend it.

Date of experience: November 20, 2024
Jamaica
1 review
0 helpful votes
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Cost effective and convenient!
November 30, 2024

It's a while now, no problem! I didn't have an issue doing biz.

Date of experience: November 20, 2024
Colombia
1 review
0 helpful votes
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Very good and will use again this was very easy to use I will tell my friends

Date of experience: November 20, 2024
California
1 review
0 helpful votes
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Fue rรกpido y seguro con muchas opciones
Gracias ๐Ÿ‘Œ๐Ÿ‘Œ๐Ÿ‘Œ๐Ÿ‘Œ๐Ÿ‘Œ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿก๐Ÿก

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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I like the company
November 30, 2024

I'm love this company, the service is great the only thing is the transit bet Paris and Conakry yiu can stay to the Aeroport more than 6 hours with out anywhere to sleep that's not right I'm talking about Air France

Date of experience: November 20, 2024
India
1 review
0 helpful votes
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PAYMENT WAS ISSUE AND EXTRA BAGGAGE COULD NOT BE BOOKED AS IT WAS NOT SHOWING WISH TO BUY EXTRA BAGGAGE

Date of experience: November 20, 2024
Poland
1 review
0 helpful votes
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Customer Service
November 30, 2024

Not easy to contact or availability. Process should be smother

Date of experience: November 20, 2024
Uganda
1 review
0 helpful votes
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They are fair
November 30, 2024

Not allowing to pay partially and also booking on credit. I like

Date of experience: November 20, 2024
Ecuador
1 review
0 helpful votes
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Everything was normal, maybe it was not very satisfactory...
November 30, 2024
Updated review

Everything was normal, maybe it was not very satisfactory that they left it from one day to the next and I lost a cheaper ticket.

Date of experience: November 20, 2024

Everything was fine
November 27, 2024
Previous review

When I fly with your, allways you are rigth in your Times in Every thing

Date of experience: November 17, 2024
Romania
1 review
0 helpful votes
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Easy to search and do your bookings, wonderful experience.

Date of experience: November 20, 2024
Uganda
1 review
0 helpful votes
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It has been okay i was afraid thinking that my money would be stolen I didn't trust they are serious but am glad to see that they work well and when it comes to give the credit card informations I don't fear anymore

Date of experience: November 19, 2024
CustomerService C. โ€” CheapOair Rep
11 months ago

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209