On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Helped book a new flight for a cancelled flight, was very helpful to have Cheapoair assist.
Uneventful booking experiences so far so no issues as yet but it could change
I started out with a cheap flight and ended up paying twice as much bc they had me on the phone sooooo long!
Customer service is A+. They take the time to search for the best options to satisfy your needs.
I can't use promo code to book my trip.as I have rbc westjet card, I found i can use my westjet dollars to save.
My payment never went through. They to me to cancel and try again. The flight went up $250
No help was given by your customer care when my luggage did not come for 17 days in 2022.
Couple of return flight changes, otherwise okay. Would use again.
Cheapoair gives you choices and gives you the best deals. The app is very easy to use. If you need assistance you can call and speak to a real person. Chepoair is the best.
We are very pleased with the gentleman helping us book our flight. Very professional, kind and speedy by answering all questions. Thank you very much.
Visited home in nj. Was very excited to be home. I have said how much enjoyed home.
I can access different flight schedule and book hassle free
Very cool! I always have a good experience when I choose your service to travel!
Have charges on my credit card, I don't know what they are for
Easy and Fast, but maybe need additional security in paying such as sending OTP to the passenger/client
Also easy to book flights with affordable prices and many options
The customer care team is very helpful, and the price offers are fair
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, airline fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.