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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The service was very fast and the process has been completed with short time
Amazing! Super efficient and fast. I managed to get my booking confirmation and ticket with no time.
Good. Very easy to get details of trips both upcoming and travelled. Chat is
I always use cheap-o-air no matter what it's always the best prices
It's good thank you. However it was impossible to obtain e-tickets. Everything had to be done in person at the airline counter. Big line ups & very much time consuming.
I have used the service for many different occasions and very satisfied with the service
Thanks for the flight, no negative as for now, stay tune with the flight detail for me.
Satisfied placing ticket order and having a good customer service with the staffed
Able to book fast with options to choose and affordable price
Good so far have no issues. I was able to get the changes done that I needed to change.
I can't remember the previous time but I am sure it was good since I am using your service again.
Its always been easy to book all previous flights never had an issues
Good company no problem booking see you next time for my travel needs
It's quick to book the flight, anytime. The only problem I had was that, as soon as you finished to book the flight, you can't upgrade anything without paying an additional fee.
The service was easy to navigate and the choices were many to choose from
I have booked flights for more than 20 times and I have never had a bad experience with the reservations or payments.
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Me gusta porque es mas barato, y los agentes son muy amables.
Very good service it was fast response with the customer service
Smooth and customer service great when needed
Ease of use
Friendly
Not bad the flight was what I expected quick fast without any drama
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members