business logo of CheapOair

CheapOairReviews 14,843

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey star
grey star
grey star
grey star
grey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

We monitor reviews for authenticity

Illinois
2 reviews
0 helpful votes
Follow Martin R.
Unfollow Martin R.
Share Review
Report Review

Good deal
December 1, 2024

Good deal easy to plan easy to navigate just perfect for family trips with a large family

Date of experience: November 21, 2024
Nevada
1 review
0 helpful votes
Follow Alexis J.
Unfollow Alexis J.
Share Review
Report Review

Easy to navigate, better rates the most sites. Better departure options

Date of experience: November 21, 2024
Virginia
1 review
0 helpful votes
Follow Peggy H.
Unfollow Peggy H.
Share Review
Report Review

I was very pleased with the choices that fit my timeframe and price was competitive with my other searches.

Date of experience: November 25, 2024
Saudi Arabia
1 review
0 helpful votes
Follow Luthando S.
Unfollow Luthando S.
Share Review
Report Review

Very good experience and quick
December 1, 2024

Very good experience and quick
I am happy with price of the flight

Date of experience: November 21, 2024
Georgia
1 review
0 helpful votes
Follow Terrell B.
Unfollow Terrell B.
Share Review
Report Review

Great service overall and easy to book flights in app. Going to recommend this app to other friends

Date of experience: November 21, 2024
Jamaica
1 review
0 helpful votes
Follow Hendry S.
Unfollow Hendry S.
Share Review
Report Review

Agent was knowledgeable and willing to assist friendly. He looked at the best options for me and was patient at all times

Date of experience: November 21, 2024
Illinois
1 review
0 helpful votes
Follow Joanna U.
Unfollow Joanna U.
Share Review
Report Review

Good prices
December 1, 2024

I had always good experience with cheapoair thanks to the team

Date of experience: November 21, 2024
Maryland
1 review
0 helpful votes
Follow Carolina M.
Unfollow Carolina M.
Share Review
Report Review

Good experience
December 1, 2024

Flight at times. Only think I des agree the airlines don't provide anything to eat. They charge even for water.

Date of experience: November 21, 2024
North Carolina
1 review
0 helpful votes
Follow Kellie M.
Unfollow Kellie M.
Share Review
Report Review

Very easy to find the best prices than any other app! This is the only one I use for sure!

Date of experience: November 29, 2024
Florida
1 review
0 helpful votes
Follow Edwin P.
Unfollow Edwin P.
Share Review
Report Review

Please put more option for the flights. Sometimes is changing the price in one hour to another hour

Date of experience: November 21, 2024
Arizona
1 review
0 helpful votes
Follow Angela W.
Unfollow Angela W.
Share Review
Report Review

Easy and loved the way they tracked our dates. I liked how easy it was to see the cheapest flights everyday.

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
Follow Diane K.
Unfollow Diane K.
Share Review
Report Review

Easy to use
December 1, 2024

I find the better prices on here! It updates very quickly as well when I make changes

Date of experience: November 21, 2024
Kentucky
1 review
0 helpful votes
Follow Mohamed L.
Unfollow Mohamed L.
Share Review
Report Review

Great
December 1, 2024

Good prices and easy to use I like this website to book my flights

Date of experience: November 21, 2024
South Sudan
1 review
0 helpful votes
Follow Tumusiime K.
Unfollow Tumusiime K.
Share Review
Report Review

Include a mobile money payment platform,some clients a very far from where they can get visa cards to simplify payements

Date of experience: November 26, 2024
Rhode Island
1 review
0 helpful votes
Follow Cristina P.
Unfollow Cristina P.
Share Review
Report Review

Pretty easy to navigate into the system, explaining all details that customers needs to know

Date of experience: November 21, 2024
Jamaica
1 review
0 helpful votes
Follow Shaunda J.
Unfollow Shaunda J.
Share Review
Report Review

It was good
December 1, 2024

It was good. I like that the different prices were explained in detail. For the inexperienced customer the jolt you feel is lessened with the understanding that the agent is making you understand what you're purchasing

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
Follow Marlene A.
Unfollow Marlene A.
Share Review
Report Review

Easy booking
December 1, 2024

Easy, clean, and accurate booking process, the chat and customer service is very good! I'll definitely recommend it!

Date of experience: November 21, 2024
Puerto Rico
1 review
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

Servicio
December 1, 2024

Servicio lento y no pudieron resolverme en cambio de horario.

Date of experience: November 21, 2024
Costa Rica
1 review
0 helpful votes
Follow Johanna A.
Unfollow Johanna A.
Share Review
Report Review

Excelent
December 1, 2024

Good experience and very security...In many times I had bought TICKETs and i always I had lowest prices

Date of experience: November 21, 2024
Florida
1 review
0 helpful votes
Follow Jorge G.
Unfollow Jorge G.
Share Review
Report Review

Bien mejorar
December 1, 2024

Mejorar app para hacer las reservas más rápido y sin equivocaciones

Date of experience: November 21, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209