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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The service was very efficient. I would definitely use your service again.
My experience with you was amazingly good and I'm really satisfied.
I have thousands of points but they're useless, no discount on anything
I really like the speed and efficiency of booking my flights with cheapOair
Confusing and not user friendly. Difficult to follow, incomplete instructions.
Very good, i have used several times, has good rates and options
Easy and convenient. Always get and easy way to check out and the best price in the market
Will know more after the flight! It was easy to book the flights
Smooth and easy to book a flight i had no problems from start to finish
Good service online, but not so good when they start solicitation over the phone.
It has been great experiences using this site to make airfare confirmations. This is my second or third time using this site.
Todo muy bien es mas facil y bien para tener listo tu itinerario
Have booked dozens of flights here with no issues. Good customer service
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the feedback. Reward points are only valid towards the service fee and not towards the airline ticket it self, you had to be logged into your account and where it said redeem you click there and book through the availability screen there. We regret your expiernce has been unsatisfactory.