CheapOairReviews 14,840

High charge for changing the date of the ticket eventhought insurance was paid ($300)due to illness missed the flight.

I fly about once a month. This company is a huge scam stay away. They advertise one price then charged me a different price. They said the priced changed while you booked it. Stay away from cheapoair

We booked and paid $303 for a flight from Louisville KY to Richmond VA on 3/21. Immediately after the 24-hour refund period, we received an email stating CheapOAir could not honor the $303 ticket price (that we already paid) and our new ticket price would be well over $700. That's more than double what we purchased and paid online. When we called, they said that it's all in the fine print and no refunds are given. So basically, CheapOAir is offering FAKE extremely low fares, taking payments for the fares, waiting until after your 24 hour full refund period, then emailing that they can't honor the fare purchased and we would have to pay the $700+. Clearly a SCAM. Most people will go ahead and pay the additional ticket cost since their initial money is tied up with them and non-refundable. Additionally, customer service is outsourced and you will be unable to understand what they are saying, adding to the frustration. SCAM SCAM SCAM - DON'T EVER DO BUSINESS WITH CHEAPOAIR!

In 2023 I booked a flight to the Philippines visiting my wife. I wanted my youngest daughter to see her new mom for the first time. I booked her a ticket too and looked forward to having a good time.My daughter has bad anxiety and depression.She got sick before the flight snd couldn't go on the plane. When I asked for a refund of the ticket it was denied. After couple of email exchanges they offered a refund if I have a doctors note. I brought one snd they offered a voucher to my daughter's name (12 years old) valid for a year. No refund.My daughter obviously won't fly alone and so they force you to buy another ticket within a year right? Crooks

CheepOair is really "cheap" company. Our flight (Orlando-Toronto, Booking #: *******)was cancelled by WestJet Airlines and when I called to CheepOair their representative told me that our refund would be $451.26. After our conversation I got an email that our refund would be $395.74. Soon I've got another email where Third refund was $234.86
The day before yesterday I spoke with company's representative (Werner). He told me that our refund would be $290.38 and then we'll get a refund for the seats and baggage. Yesterday I got another email where Fouth refund was $315.24
We are retired senior citizens (77 & 79 years old). My wife recently had 2 very serious operations (hip replacement) and I have history of heart attack.
I think this is a real mockery of the elderly people. Mr. Werner promised to send all the details of the refund by his company, but he never kept his word.
I would like to remind you that we did not cancel our flight, the airline did.
Why should we pay twice for the seats, baggage, service fees and other expenses?
Don't use that "cheap" company

I made a mistake - and booked the wrong city. It was my fault.
I called immediately
They were rough, aggressive, pushy and hard to understand
Everything that HUMANS find annoying.
They charged me $40 to cancel.

Every other carrier gives you 24 hours to cancel for free.

I WILL NEVER USE THIS CARRIER AGAIN.

I've used them in the past, and would have used them again. But they want to play bull$#*! - cool go play your bull$#*! - I will trash talk you for a long time, and will never use your company again.

Lori A. Kuehn

Please prevent yourself from being robbed for this fac*king 3rd party air flight's booking company. They made me pay practically twice ( $2,900 USD) a booking price. I tried to cancelled in advance before my trip one of the two bookings charged, but their policy cancelations are made to steal customers money legally, if try to call Custumer Service they start trasferinng you with different people and none knows anything leaving you on hold for so long. In fact, they're schammers. Unfortunately, there isn't a choice to rate CheapOair with a "0"

As a new subscriber a little bit confusing but after browsing, I did get the needed information.
Thank you I got the booking dates and price expected.

Thank you for making this a very easy process. I was able to complete the process very quickly and easy with it being close to a holiday.

Great experience I love it! Very easy to make a reservation!

I just wish that if an error happen on the name that it would be easier to just fix it, last year i had to wait for a refund then book it again because it put it under my name instead of my sons name

So far so good can not complain about anything it was easy as can be

GoodMy experience was very good. I will recommend you to other friends.
It's a good information and rápida. An general you are very good.

Real easy to use. Helpful tips at where to fill the form and any error comes up. Efficient and useful to see as areas are colour coded. Making a change to my travel dates and times was quick and efficient too.

Excellent service they send you details and emails telling your flights

User friendly, quick and effiencent and allows payments using affirm. Traveling on a budget I do recommend.