CheapBestFares

This is the worst company I've ever dealt with. I have 2 emails promising me a refund by Dec and then feb. Then nothing happened. The only reason they have positive reviews is because they asked people like me to go and leave them after promising my money back that they didn't give. Then a year on now after promising twice said they would only give a flight voucher until the end of the year. This is the worst run company and service I have ever experienced in my life

I was quoted then booked a flight at $2093. 00 for 5 people which comes to about $418.60/person. My reservation was cancelled, then 2 days later I get an email asking to call their customer support. The gentleman tried telling me that NO airline will accommodate 5 people flying together, he then proceeded to tell me the best he could do is get me tickets on the same day departure and return flights for $670/person! You decide for yourself.

Total SCAM! They advertise the tickets for a lower price, and after purchasing the tickets and giving you a reference number that is legit, they will call you saying the airline (United, in this case)is fully booked and you need to purchase a ticket on a different flight. But for double the price. I called United just to confirm if that was true, and they said to stay clear of cheapest fares website. They are total scammers, bait you into buying a cheaper ticket only to call you back like a thousand times, trying to get more money. Never again, lesson learnt!

Our flights from John F. Kennedy were changed by the airline. Airline canceled the nonstop flight and gave us 1 layover. When we were in NYC and saw the airline had changed our nonstop flight, I called Cheapbestfares and spoke to Ted Miller; he was able to get us on that nonstop flight right away with no hassle or additional fees. Ted didn't even put me on hold for a single moment, and he even called me back after confirming it with airline. Would use again!

Bait and switch times two. This company should not be in business. They advertise a low fare, you book it, they send you a confirmation and an hour later they (from India) call to say the fare has gone up and ask for authorization to pay the additional amount. In my case, it was almost double the advertised price. My wife had an almost identical experience a few hours earlier. The rep called her and said the fare had increased from $348 to $1100 but that they would cut "her a deal" and offered her the one way ticket for $550. We both ended up purchasing our tickets through the official airline site paying more than the advertised cheapfare.com price but less than their scammed price. My advice: DO NOT, under any circumstance, use this company to purchase an airline ticket. They are a complete scam and should not be trusted.

I "purchased" three adult tickets for a relatively good price; however, i never received any confirmation of the flight. I received a phone call from a man named Neil saying there were not anymore seats on the flight for economy, but for an extra $400 we could upgrade to business class. Neil was hard to understand and i am hoping they cancel the plan, but they have my credit card information. I would very highly recommend you not use cheap best fares as it seems almost like a scam (and could very well be). Be cautious with these people if you decide to use them.

There needs to be a lot more price transparency on the site. Alluding to cheaper fares when you're going to turn around and charge the same amount as booking through the airline is misleading. When I asked if this could be remedied at all, I was told this is just how it is and to avoid merchant fee. Frank blew up my phone and e-mail multiple times a day as my bank had an issuing thinking this was a fraudulent charge- I was beginning to think that to. Seems like my tickets are in order now but I still feel scammed and will not be recommending this service to anyone. I will go out of my way to tell my friends and family to avoid Cheap Best Fares at all costs.

I can't stress enough that you should not use this company. Booked flights to USA in January last year. Requested refund due to travel restrictions of COVID. Now in March a year later & still no refund. They made promises of refunding my money so many times but it hasn't happened. Now they don't even answer my emails & I can't get through on the phone. Will clearly have to go through the small claims court.

I am giving TED Miller 5/5 Stars! He has been very courteous on the phone and very willing to assist me with my request. I asked him to please get me a much lower price for flight to Honolulu than what he quoted me first since this is my first time to book a flight with your agency and TED did just that! Absolutely wonderful!

Be very careful! Do not book through this company. I have been reading the reviews and the same thing happened to me. I booked a flight last night and they haven't charged me, they called me and left a message, now they want me to call to confirm the flight, same story, I just willl call my bank right now to cancel this transaction just to make sure they can't to anything with may card m.
I don't know why Google don't stop this SCAM

This company is a scam. I booked two tickets to Houston on 4/28/2022. The next day they called saying the flight was overbooked for "basic" and I needed to upgrade to "cabin". They demanded twice the amount saying they were giving me a deep discount. Untrue, it was more than the price I could find on Delta's website. Second, they told me that I could only have assigned seats it I went with cabin seats. That is a lie because I set up seats right afterwards through Delta's site. These crooks then cancelled my flights through Delta. Stay away from this site! I am reporting them.

After you purchase your ticket, they call you to tell you that the flight you just booked is sold out. Then tell you that you will have to pay an additional price to book you on another flight.
Complete scam! I thought it was a legit site and used my card to purchase the ticket, I had to cancel my card as the scammers now had all of my card information, to include email and phone number. To be safe changed everything. Complete mess. BEWARE

Awful. They emailed me a week after I booked with them and asked for an additional $280.00 for the flight. I had to rebook with another company and spent more. Very hard to understand on the phone as well. Terrible. Never again. Live and learn...

I have been waiting seven months for my refund. Every time I question when I will receive my refund, the answer is very vague and a mere ‘please trust us ma'am' with no sort of useful information. There is no reason I should not be issued my refund. They refuse to provide me with my airline reference number, which also has absolutely no reason to be withheld. Extremely poor customer service and communication, I would not recommend this company to anyone.

I purchased 4 ticket and received confirmation, they got all my information and send me a fake confirmation. The next day I got a call that that fair is not available and try to convince me that it is high season and the only thing they have for me is about 4 times higher. Now my concern is that if this people are really in business of travel.

I booked my airline tickets through cheap best fares.com. Within 2 hours I received a call that their was an issue with DELTA airlines and my specific flight arrangement. The representative then wanted to change my travel days and I said no, then they wanted to change me another 300.00 per ticket to change them? I then told the agent to take the round trip flight I recently booked off the website. I went on the next day and there it was again! Booked it again same thing! Agent called and went through the same issue! Whatever you do, DON'T USE THIS COMPANY!

I would give this company less than 1 star, false advertising. They are liars and cheats. Dont book anything through this website

I purchased flights to Europe in JAN 2020 for MAY 2020. Signed e-document to get a refund in MAY 2020. Told 60-90 days so May, June, July, August, September, and nearing the end of October. NO REFUND. After numerous calls (too many to count) I contacted the Better Business Bureau. You cannot speak with anyone directly in the "Refund Dept., instead you will be asked to wait anywhere 2-3 hours or 6-7 hour for a return call well after regular business hours. Still waiting for the company that received my money to return my money

Horrible, Horrible, Horrible Bunch of crooks! I would give them a Minus 10 if I was able. Bait and switch out-of-USA frauds! Stay away!.

This website is a huge scam! They try to get you on there "amazing prices" but it's a total scam and is not a thing. Don't ever book your flights with this company they will steal all of your information and scam you. The scammers are the ones that write the good reviews.

So I looked on this website for cheap tickets because it popped up put my card info email and phone in I'm on the phone with USAA but they haven't charged me yet so I'm waiting until it will show up so USAA can block report and try to stop this website from doing this the only good reviews they have are from people who are not well spoken and if you read them you will see what I mean. Any how please for you safety just report this website if you have it open and do not use it now they have my card email and phone and they keep trying to call me and sign a document for my refund because I asked for one but I'm letting my bank handle it and I'm not answering when they call! Do not use this website please I am so stressed trying to move now I need a new card aswell this is terrible timing and I hope this site gets taken down now!

I am fully satisfied with their Flight Reservations Services. I Recommend cheapbestfares to my Friends.

I booked a flight online, received a confirmation code and used it to go onto Delta's site to successfully choose my seats. Then I received a call from Cheapbest saying I wouldn't be allowed to board if I didn't pay twice as much as I was paying. They said it wasn't confirmed (I had a Delta confirmation number and Delta they let me choose seats on their site). I asked what a confirmation number meant and they said it was a "dummy confirmation". I was the dummy to trust them. I spoke with several "supervisors" and got the same story. I wouldn't pay the additional amount and they cancelled the ticket. They said the price that I purchased was a "glitch". The old bait and switch and outright fraud. Stay clear of them. I'm filing a complaint with the attorney general's office, Delta Airlines, and anyone else I can find.