I received my package Feb13th, today is the 22nd. Every day wrote emails for request of RMA. FINALLY talked with Paul David, he listened and took care of my issue.
Hi! I received a shipping and I had to pay $ 15 at the post office. No one told me the shipping is from California. You are thieves!
Hello, Tadeusz! I assure you that we are not. You may check this link for reference to our shipping and handling policy. Http :// bit. Ly/2ga7oey. We sent you a private message in regards to your concern.
I have purchase several items for various phones and I amveryhappy with the results.
These make great gifts but also are good choices for my phone.
I placed an order on July 15,2017 and immediately paid through paypal. The order arrived on July 21,2017 addressed to me, but the order was not my order and the inside packing receipt was addressed to someone else in another state showing that he ordered what I received. I immediately emailed cellular outfitter providing them with the information and included the order number and person's name from the packing receipt. I can only assume he received my order also. NO RESPONSE as of today, July 31,2017. I've tried calling several times only be put on hold, then after several minutes a recording tells me there are too many calls and to try back again. Ever since I ordered, I have received several promotional emails to order again. I even tried responding to one of these emails that I wouldn't order again since I haven't received my first order, STILL, NO RESPONSE. I've sent another email tonight, but am so angry with this terrible services, I wanted to just let buyers beware. ALSO, another problem I encounter was when you place an order, it gives you the TOTAL price, which you assume is the amount you are paying, but when you place the order, a huge shipping charge is now added on, so BUYER BEWARE, check to see what shipping is before you click that final place order button. I will not be ordered again from this company/
Oh no! We are so sorry to hear that Shari! We would love to help and make sure that you receive your order. You can expect a private message from us within the next couple of minutes!
Couldn't ask for better service, product depth and quality of products. The pricing is fair and allows me to have several accessories for my phone.
I needed a case and got more than I expected. The screen protector and stylus were bonus items! And to think, it's for an older style phone.
Ordered a battery charged me but said out of stock will send when we get it on but doesn't k ow when that will be. Won't refund
Price and delivery was exceptional. Only problem it does charge as fast as one that came with phone as I had expected.
I had absolutely no problems with customer service. They solved my problem in a timely fashion. They were great to deal with.
Thank you for allowing us to help you out Karen! :)
Cellular outfitters understood my problem and instead of just ignoring it, they did something to keep my business and I appreciate that
We are so glad to hear that! Thank you for contacting us and allowing us to help you Rosa! :)
This is the second time they shipped the wrong item on the same order.
Not a lot of confidence in your company!
Im so glad that there is fast and very friendly staff working here... Paul was very very helpful to me... thank u...
I have ordered from them they delivered my item to some one else in usa instead of me my address in Canada
Hello, Halil! We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We would like to fix this and make sure it will never happen again, we will be sending a short message shortly.
Aly was quick courteous knew her product and sent me another case to replace the one I ordered that had quit working. Kudos to Aly
MG Austin Tx
So efficient, customer service was great, and ALL online stores should keep this kind of open line of communication!
Do not order from here! Please think twice! They have horrible customer service with a lazy staff. I've never experienced suchave a horrible company!
Quality products with cheap prices! Fits my iPhone 7plus perfectly, holds my cards, ID, money!
Also got the heavy duty case- it's great also!
Great products at awesome prices and customer service is impeccable! Emails answered promptly and accurately.
Asked to cancel my order before it shipped since I had to take my new note 7 back and they sent it anyway the next day.
Overview
CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 245th among Mobile Phones sites.
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- Orange, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so glad to have been able to help you out!