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CellularOutfitter
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CellularOutfitterReviews 1,716

3.3
cellularoutfitter.com

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CellularOutfitter Reviews Summary

CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 241st among Mobile Phones sites.

service
48
value
47
shipping
50
returns
27
quality
36

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Utah
1 review
0 helpful votes
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Lovely but not secure
December 25, 2016

Elegant, but the magnet needs to be stronger. When in the wallet case, the slightest shake sends the phone tumbling. Fix that and you've got a winner! Service was great, prompt delivery

Date of experience: December 24, 2016
District of Columbia
1 review
0 helpful votes
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It took three lengthy calls to get one new phone activated and still had to wait 24 hours. Second phone with a SIM card replacement, we had to make two phone calls to get activated.

Date of experience: December 24, 2016
Michigan
1 review
0 helpful votes
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Shipping is terrible
December 24, 2016

I recieved quite a few different emails saying my small items, were shipped it took about a month and for 3 small items there was weeks difference in receiving them all, no reason for that

Date of experience: December 24, 2016
Illinois
1 review
0 helpful votes
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Easy
December 25, 2016

Great experience, placed order and it came... thank you

Date of experience: December 24, 2016
Texas
1 review
0 helpful votes
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Unhappy customer
December 23, 2016

Called their customer service number no answer left messages, received no call back sent email no response. I was sent the wrong item and they charge me an extra $20.00 after not giving you a choice to cancel your order, upon giving your credit card number this company took any amount that they wanted to, I'm going through the process now of having my bank to challenge the charge, and I'm also contacting the better business bureau. I believe this was a bogus company just to obtain consumer credit card number; therefore anyone who is thinking of using this site they should be very careful the company doesn't appear to be real. Please be aware people!

Date of experience: December 23, 2016
Georgia
1 review
0 helpful votes
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Peace of Mind during the holidays
December 23, 2016

So efficient, customer service was great, and ALL online stores should keep this kind of open line of communication!

Date of experience: December 23, 2016
Arizona
1 review
0 helpful votes
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Very Prompt!
December 23, 2016

I received the items really fast. I received the wrong size in one of the iterm's. It is being taken care of now in a fast pace manner. I am very satisfied of the outcome of this entire transaction especially right here at Christmas.

Date of experience: December 23, 2016
Montana
1 review
0 helpful votes
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SAD
December 23, 2016

My order got to my mail box and shipping envelope was split open. Thanks Battery and the pen were missing the only item left in the envelope was 2 dollar screen saver. I have snt emails, voice messages and several attempts to reach SUPPORT and have gotten no reply. Will never order or purchase from them again

Date of experience: December 23, 2016
Indiana
1 review
0 helpful votes
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Perfect Service and Product
December 25, 2016

Found what I was searching for, ordered it and am completely satisfied.
My Thanks to You.
Joanne

Date of experience: December 23, 2016
Oklahoma
1 review
0 helpful votes
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Item received was broken
December 22, 2016

I purchased several items and the package (a small soft envelope) arrived via USPS and was crammed in the mailbox. My shatterproof screen protector was trash when I opened the package. The charger and phone cases were OK but one did not fit phone as advertised. Guess you do get what you pay for. Live and learn.

Date of experience: December 22, 2016
Oregon
1 review
0 helpful votes
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Fantastic
December 22, 2016

I had to call Lynn regarding the shipping fee and the customer service representative was very helpful and could not have given better service.

Date of experience: December 22, 2016
Oklahoma
1 review
0 helpful votes
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Not resolved yet
December 22, 2016

I ordered a protective case for my galaxy s6 active phone. The belt clip would not fit on the inside case
I cannot give a honest review because i still dont habe a case that works

Date of experience: December 22, 2016
North Carolina
1 review
0 helpful votes
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Somewhat dissatisfied
December 22, 2016

I still HAVE NOT received my order. I was supposed to have gotten it 5 days ago and PAID the extra postage to get it then. So with that being said this is WHY I rated you low. Now without able to see the product I ordered I can not rate you on that. My past experiences the orders have been fine. I recieved what I expected and I presume the same on this order but I have not received it and I expect a refund on the shipping charges

Date of experience: December 22, 2016
Texas
1 review
0 helpful votes
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Trouble returning!
December 22, 2016

Product didnt fit my phone. Trying yo get 'needed' return code to send it back for refund. Website freezes when information page is loading. Have tried 5 times. Even the link customer service sends to me doesnt load. Really? I have 'explained' issue in three contacts with them... no response AND no phone number to call them for help!

Date of experience: December 22, 2016
Texas
1 review
0 helpful votes
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I would do it again..
December 22, 2016

Purchase was great. Experience was pleasant and will purchase from them..

Date of experience: December 22, 2016
Ohio
3 reviews
0 helpful votes
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Missing order
December 22, 2016

Requested assistance locating my order. Received answer and order. Thank you!

Date of experience: December 21, 2016
District of Columbia
1 review
0 helpful votes
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I haven't received my order. I have waited for more than a month and still waiting. This is my home address in case you find my cover. ******* Clarksburg Square Rd. Clarksburg MM *******. I hope you find it or at least you can give me back my money. Thanks. I might not buy from you again though I love your phone covers, they are unic. Order # *******

Date of experience: December 21, 2016
Missouri
1 review
0 helpful votes
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High shipping
December 21, 2016

I was charged 9.99 for something I purchased for 3.29. Shipping cost does not show up until you get a confirmation email. In PayPal it said my payment was 3.29, nothing showed for shipping. Final charge was 13.28. I contacted the company and they informed me you have to click a button for the shipping cost to show up. How misleading is that. They gave me a $5 refund. I could have purchased off of ebay for 3.99 free shipping. Will not be ordering from them again.

Date of experience: December 21, 2016
Mississippi
1 review
0 helpful votes
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Awesome products and service
December 21, 2016

Was very happy with the items I purchased. They were great price for the awesome quality of each product and service was great.

Date of experience: December 20, 2016
New York
1 review
0 helpful votes
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Samsung accessories
December 20, 2016

Fast service, exactly what I wanted. Will use you again, in fact, I did a couple days later!

Date of experience: December 20, 2016