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CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 243rd among Mobile Phones sites.
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Great company to do business with. Products were awesome. I ordered cellphone cases and they are very nice. Customer service is outstanding on returned items.
Customer service is outstanding on defect items. A few simple questions about product and now I have a new shipment on its way. I appreciate the generosity. I purchased more of the same item and hope these work also., if not I will be contacting customer service again
Everything I ordered didn't fit the way it was supposed to and then for refund wouldn't get my shipping back. Absolutely Wrong! Only reason I gave 1 was wouldn't take with no stars
We are so sorry to hear that your items didn't fit Melissa! We would absolutely love to look into this and will be PM you shortly!
I submitted a review already & it was very positive, thanks again for the professional services & prompt attention.
Nessie,
Thank you so much! Got the emailed 'official' notice with the new order number already. (And I just noticed the part of your message which kindly saved me from messing with returns. Thanks again!)
G.
It is no problem at all Gary! Thank you for shopping with us!
Order was received in a timely manner it was exactly as described. I had a question and they promptly answered me overall. Great product and service
Sent me my Oder, minus one case cover.No saying it was back ordered, not in stock, nothing! Showed they shipped it but did not. I have given several replacement item no. And they still have not sent me a replacement. Always something with this company, will never order from them again.Not such a good deal when you never receive it!
We are so sorry to hear that you have not been sent a replacement item Sheryl! We would absolutely love to help you out!
We will be private messaging you shortly!
I had a great experience. When I got my order I was missing a charging/sync cable because it was out of stock... the customer service was awesome. They answered my question promptly and resolved the problem quickly. The only thing I would change is that I wish where every ships the package would have let me know somehow in the package that the cable was out of stock.
I ordered AUS B cable connector to charge my brand new Samsung S8 plus phone they advertise that it fits the S8 plus, found when I received it it would not plug in not fit then it would not work. It took me a week and a 1/2 to find to get a refund I would email the company days on end very unhappy the products they advertise do not fit the phone is intended to fit you need to buy it from the cellular company
We are so sorry to hear about your experience with us!
We will be private messaging you
They don't care about your money. They care about satisfying their customers. Love all of their products won't buy anywhere else. They have everything I need for my phone. Thank you Cellular outfitter! Keep on doing what you're doing. Great job!
Wow! Thank you for your kind review Rosie! :D Thank you for shopping with us!
Cancelled my order with no problem. I will definitely make orders in the future. Most online businesses gives no customer service. Once they get your $$$ you're out of luck.
Glad to hear that we could help Rose! :D
Will know better when I can return one of my items and get my refund. I am looking forward to receiving me items. I ordered twice by mistake and need to send one back for a refund.
Hello Shelby! We would love to assist you with this! We will be sending you a private message momentarily requesting your order information! :D
I love my new black and bronze cell protector.
Great prices and they even sent me the correct size after i made a mistake with my order. This was at their own expense and no fees or shipping required.
Hello Chris, so glad to hear we were able to send you the correct item for your phone! :D Enjoy!
I did have a product that wasn't working efficiently, cellularoutfitter sent me a new one free of charge and apologized for the inconvenience of the situation.
Hey Jasmine! :D We're so sorry the first item was not working properly but glad to hear we could make it right!
This site really helped me when I accidentally ordered 2 items instead of one. They let me exchange for another item without having to go through the hastle of returning the money to the credit card
Hey Anastasia! We do our best to make it the easiest experience for our customers! :D
Cellular outfitter have the best deals i have ever come across, has a variety of selections on phone cases and other accessories, and you get your purchases in a timely manner. Love them
Hello Juanita, that's so great to hear! Thank you for choosing Cellular Outfitters for all of your cellular accessories.
Exelent trusted company.
I got a full refund for a purchase because the IPHONE case was not available.
After few weeks to my surprise I received my iPhone case which is a gret product.
I contact customer service for payment and I was surprised again because they didn't exept my payment and that was an apologies gift for me.
Thank you once again for superb service and gret gift.
Well apresiatet.
Alicja Postolek
Thank you for your positive review Alicja! We hope you are loving the case! :)
Excellent prices. Good brands. Excellent customer service. I had to return a cellphone case and they were in touch with me every day until that was solved. The experience was great.
That is so great to hear Sara! Thank you for shopping with us and allowing us to resolve your issue :D
Ive ordered a phone cover for a galaxy s7. It was late in arriving so i contacted cellular outfitter. I recieved a response straight away. The situation has been resolved and im very pleased.
Yay! We are so glad to hear that it was resolved! :)
Anytime i might need something or have a issue Cellular Outfitters always fixes the problem and gets me squared away and there products are cheap but great quality. I recommend this to anyone that wants to get anything for there cell phones a a great price and get it to you really fast. Thanks!
Woot woot! Thank you Jeremy! :)
Answer: Whatever you do DO NOT buy from Cellular Outfitter! Stay away, horrible experience!
Answer: Untrue. Very untrue. Do not waste your time or money
Answer: Been trying to contact the company for several weeks with out results. Still no product delivery.
Please feel free to contact us if you have any questions or concerns about an order and we would absolutely love to help Robin! :)