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CellularOutfitter
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CellularOutfitterReviews 1,716

3.3
cellularoutfitter.com

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CellularOutfitter Reviews Summary

CellularOutfitter has a rating of 3.3 stars from 1,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CellularOutfitter most frequently mention customer service, good quality and fast delivery. CellularOutfitter ranks 243rd among Mobile Phones sites.

service
48
value
47
shipping
50
returns
27
quality
36

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Texas
1 review
0 helpful votes
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Customer service was very fast to respond and very helpful. Kept me informed every step of the way. Fixed the issue fast and more than reasonable.

Date of experience: December 1, 2017
California
1 review
0 helpful votes
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Hide true cost
December 1, 2017

Shipping cost don't show up until after purchase and was more then cost of the products. Sent a cancellation email twice, but no response.

Date of experience: December 1, 2017
Cellular O. — CellularOutfitter Rep
over a year old

Hello, Sabine! All of our orders do have a shipping and handling fee that is included upon payment. Before checkout, you can preview the grand total of your order by using our Shipping Calculator to the left of your order summary and clicking "apply" (or by clicking "shipping options" to expand the shipping calculator on a mobile browser). It can also be seen on our S&H policy here: http://couttfit.co/2fNxOzs. Shipping is $5.99 for the first item, and $1.99 each additional item.

We will send you a message shortly!

Massachusetts
1 review
0 helpful votes
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Great Company
December 3, 2017

CSR took care of my order problem in a quick and efficent manner. Chat rep was named " Blue" Great service. Would do business with them again.

Date of experience: December 1, 2017
Georgia
1 review
0 helpful votes
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Great
December 1, 2017

Tony was very helpful and i applaud his work ethic. He was very quick in response to my e mail. I have bought several items and have always been pleased with the service.

Date of experience: November 30, 2017
Colorado
1 review
0 helpful votes
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Great service!
December 1, 2017

I will keep doing business with this company. Never did the question my returns. With being the holidays still getting the best service.

Date of experience: November 30, 2017
GB
1 review
0 helpful votes
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Wrong item ship
December 1, 2017

I received the wrong order, but got a quick reply and everything is fine. Customer service was great 10 stars. Will use again,

Date of experience: November 30, 2017
Missouri
1 review
1 helpful vote
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Very helpful,
December 1, 2017

The customer service was very helpful, even though I did not get a in person help the directions were good. They have been helpful in getting me the right piece that I needed. I would recommend this company to use.

Date of experience: November 30, 2017
Florida
1 review
1 helpful vote
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Great customer service.
December 1, 2017

I had a serious question about a billing issue. Their customer service found the problem and had it fixed in literally minutes. Very curtious and prompt customer service.

Date of experience: November 30, 2017
New Jersey
1 review
0 helpful votes
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Quick response to order
November 30, 2017

Thanks for correcting the error in my order. It was a mistake on my part and was taken care of very promptly... Thank a lot

Date of experience: November 30, 2017
Ohio
1 review
0 helpful votes
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Great!
November 30, 2017

Had no problems with customers service. Short and sweet.
I've bought a few items and never had a problem. Turned a few people on to them and they bought product too.

Date of experience: November 30, 2017
California
1 review
0 helpful votes
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Efficient
November 30, 2017

It was an item that I had a problem with iOn this end when it was ordered. Immediately contactted your outfit and today I was contacted by a wonderful lady named Hannah was today 48 hours after I received it a complete refund or $14 I like to thank Hannah for efficient service and her can-do attitude if you guys have a chance check out the new items that are listed in the website they will forever have my business

Date of experience: November 30, 2017
New Jersey
3 reviews
0 helpful votes
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Great customer service.
November 30, 2017

I ordered a case with glass protector combo and when I received it, the glass protector had a crack in one corner. Johna Marie got right back to me. The problem was taken care of immediately. There isn't many times anymore you get this kind of service, Thank you.

Date of experience: November 29, 2017
Alabama
1 review
0 helpful votes
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I have been ordering covers from this site for years. Always had great covers.
Just now ordered 2 more and got fantastic customer service... so very fast.
Will continue to buy...

Date of experience: November 29, 2017
Virginia
1 review
0 helpful votes
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Not sure if sale went thru, the amount deducted from my bank acct. But not showing ur business name. Is this order being filled r is it on hold waiting on me to do something else.

Date of experience: November 28, 2017
Mississippi
1 review
1 helpful vote
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Really liked my case just wish it had come in Majestic horse. Need to make them with all the designs and in all the colors!

Date of experience: November 28, 2017
Texas
1 review
0 helpful votes
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Wonderful
November 28, 2017

I was treated great. Richard was so great at helping me with my order. Great company to work with. Excellent customer service

Date of experience: November 27, 2017
Washington
1 review
0 helpful votes
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#1 in the business
November 27, 2017

I was very pleased with my last order I had a problem with it and they took care of it definitely will

Date of experience: November 27, 2017
Illinois
1 review
0 helpful votes
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I couldn't be happier with our phone cases. And their customer service is great! I would recommend cellular outfitters to anyone looking to purchase anything for their cell phones.

Date of experience: November 26, 2017
Louisiana
1 review
0 helpful votes
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Finally!
November 27, 2017

I ordered a case for a coworker and the info she gave me was wrong. For 2 weeks I struggled to find someone to print a return label for me. The reps on messenger were very nice but the one today was awesome. He let me pick out a case for my phone. Ordered it for me and said I didnt need to return the one that was wrong. Great service. Will order sgain

Date of experience: November 26, 2017
North Carolina
3 reviews
0 helpful votes
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Still my favorite!
November 27, 2017

I had a problem and was ready to throw in the towel on this company, after several years of being a customer, only because their email customer service was so frustrating. But, I reached out on Facebook and they worked it out via MESSENGER. I just received my replacement order and couldn't be happier! They are still hope in my book and the only ones I'll buy my cell phone accessories from. Thank you Cellular Outfitters!

Date of experience: November 26, 2017