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CellPhoneShop.net
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CellPhoneShop.net

cellphoneshop.net
Canada
2 reviews
6 helpful votes
Follow Terry K.
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I ordered an iPad battery charger. They send a 1 amp charger. (iPads need 2.1 amp. IPhone and iPod are 1 amp). When I reported this they asked me to return it. But the cost was $20 to ship a $28 product back to them.

I have reported to them twice that their description is wrong. "A 1 amp charger will not charge any iPad battery". But, they continue to advertise it online.

So, not only have they stolen by $28--they are quite happy to con the next unsuspecting customer as well.

Bad service is one thing--but this would be illegal in most other countries

Date of experience: March 11, 2013
New York
1 review
0 helpful votes
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Ordered i5 phone pouch
January 8, 2014

Ordered i5 phone pouch. Took 17 days to arrive. Iphone did not fit into the pouch.
Had to send them a photo of the phone not fitting After numerous e-mails back and forth. They will refund me 3.39. However, I need to first send back the pouch by usps.
So I would need to spend 2.00 to get 3.39.
Worst company I've ever dealt with. Since this ordeal began, I have expended at least 2 hours of my time. I will not put any more good money into a junk site.

Date of experience: January 8, 2014
Illinois
1 review
2 helpful votes
Follow kim r.
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Ordered a phone number 21 days ago haven't received it and I refuse to send me a new 1 they keep telling me to call back in 2 more days I asked the company if they are legit business the guy told me yes I'm really starting to wonder why can't you to send me a new phone apparently it's lost in the mail or you just took my money will never ever ever ever shop here again their customer service sucks plus she can't understand them... if you asked speak to a manager you don't get one are managers don't take phone calls okay how about a supervisor. I shoulda stuck with Amazon

Date of experience: September 7, 2012
Vermont
1 review
4 helpful votes
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I'm really amazed at all the negative reviews of cellphoneshop.net. I've ordered numerous & varied products from them numerous times over prob the past 5 years &: 1. Have had only a couple of problems w/ the products & that a matter of durability over a period of time (not unlike more expensive products); 2. Rcv'd my order in never longer than a week & sometimes sooner (shipping to vt has never cost more than $4.95 no matter how much i order). Can't speak to customer service, b/c i've never had occasion to use it. I've left a bunch of favorable yahoo reviews.

Date of experience: November 14, 2014
GB
1 review
1 helpful vote
Follow clark k.
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Ordered 2 cell phones 28th feb 2014 have nt received yet 17th march, after reading other reviews dos nt look as if I will get them I will try and claim off paypal, and suggest paypal cease to deal with this company

Date of experience: March 17, 2014
Wyoming
1 review
2 helpful votes
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I have bought a few things from them, batteries, chargers, styluses, etc. Know going in that they are cheap generics. The batteries hold 90% or so as long as the real battery, but not quite. However, for 1/10 of the price, and 90% of the performance, I am OK with it. The delivery took a while, almost 3 weeks to get here, but everything showed up and was as ordered. Not the greatest quality, but a good deal considering how cheap it was.

Date of experience: February 26, 2013
Germany
1 review
6 helpful votes
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I bought a battery for a smart phone from cellphoneshop.net. When it arrived, it didn't fit in the phone. It was the wrong battery. It didn't fit even though the site said it would fit my model. I complained. I was told to email them. The email bounced! I have a worthless battery and a credit card bill that must be paid. Never, never again will I visit this site. I wish I'd shopped around because I found the exact battery I needed at a fraction of the price on other sites. DON'T BUY FROM CELLPHONESHOP.NET.

Date of experience: September 4, 2014
GB
1 review
4 helpful votes
Follow Paul E.
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Ordered over 3 weeks ago but still no sign of goods. Each time I contacted them they asked me to wait for the goods a bit longer. The 10 days has now turned into 23 days and still no sign. My advice would be to STAY CLEAR

Date of experience: March 13, 2014
Rhode Island
1 review
0 helpful votes
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I ordered a screen protector for galaxy note3. It's been almost 1 month and I still don't have it. After I ordered it I find out its coming from overseas and they added shipping charges at the end. You are tricked by this company. Do not buy from them. They are a very dis honest bunch. They don't even respond to your email and there's no tracking number for your order. Total disregard for customers. I can't believe they are still in business.

Date of experience: May 28, 2014
Washington
1 review
0 helpful votes
Follow Lucy W.
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I tried and tried to order. I'm trying to do a custom cell phone cover, but get an error message when I try to add almost anything to a cart. I emailed them and they suggested using a different browser, and that some have that problem but many can place orders and they don't know what the problem is. They also suggested ordering via fax. I tried 3 different browsers on 2 different computers and an android, and I'm still getting the same message. I emailed again, I can't fax it as it is a custom order... basically they said sorry, we only take orders online or via fax. So, I'd consider this website a total failure, as I can't order anything.

Date of experience: January 9, 2014
Pennsylvania
2 reviews
3 helpful votes
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Not only did they send me the wrong part for my iphone, it took them 4 emails to determine that they did indeed send the wrong part. Incompetent? Stupid? Both would capture their customer service team both over the phone and through email. Definitely do not recommend...

Date of experience: July 13, 2012
New York
1 review
3 helpful votes
Follow m J.
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I ordered a few chargers from this site and they all arrived. They worked for a few weeks/months before dying. I figured since they are so inexpensive, I'll just buy more. This time I've waited five weeks with no chargers. I contacted them and asked what address they sent to. They responded and confirmed it was sent to the correct address. A few days later I got an email stating it was returned to sender, even though the address was correct. They wanted me to pay $5 again for shipping although it was no fault of mine. Never again.

Date of experience: April 7, 2014
New Jersey
1 review
4 helpful votes
Follow Brian H.
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I ordered from this site a few times, always got what I expected. One time got a few iPhone charge cords SUPER cheap, a couple failed soon, but for $1.47 what did I expect. Later ones were a bit more expensive but help up well. Sad to see the site closed, I always referred people to it. Decent site for cheap deals.

Date of experience: January 1, 2015
New York
1 review
1 helpful vote
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I placed an order for 3 items. After 2 weeks i called customer service and was told that they was backed up and to give it about 10 days. Then I received an email on 6/17 saying that my items was shipped, but still nothing as of 7/02. After speaking withthem again I was rudely told that it was sent from China and it's lost in the mail and they will give me a refund.

Date of experience: July 2, 2014
Texas
1 review
0 helpful votes
Follow BREE D.
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I ordered a custom skin for my phone. There is nothing good I can say about the product except the price was cheap. The image was not as sharp as the original. The adhesive does not stick well. It does not fit my phone well. The edges hang off the curve of my phone & do not stick down. The corners would have to be split to fit the curve of my phone. Maybe it would work for flatter phones.

Date of experience: November 7, 2014
Massachusetts
1 review
2 helpful votes
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I have ordered several times from Cellphoneshop and have not encountered any problems. Their prices are very reasonable and delivery was prompt. I have not sent anything back, so I can not comment on that end of the operation, however I will take note of the previous reviews...

Date of experience: April 11, 2012
New York
3 reviews
22 helpful votes
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I loved them
January 12, 2015

I loved them. Just clicked on it to order some items for my new tablet I just purchased tonight to find it closed?! Ugh. So not happy about this! I have ordered ALL my phone etc products from here since 2009! PLEASE COME BACK!

Date of experience: January 12, 2015
California
1 review
18 helpful votes
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For those of you who were looking for a replacement, it appears that Cellphoneshop.net moved to Amazon. At least, the inventory and prices seem very close to those of the original store. The new address is www.cell-phone-shop.net

Date of experience: February 27, 2015
Canada
1 review
4 helpful votes
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Ok, very disappointing, first I get to their Web site ( Cellphoneshop.net) because they had the lowest price for the iPhone Car charger, and clearly said free shipping. I order one and it shows zero shipping charges on the order and ask to enter the CC info and confirm order. I entered all the info and clicked purchase, next thing you know confirmation pops up and it shows a $4.99 shipping on a $6.99 Charger. I was pissed needless to say, but oh well it's still cheap, lick your wound and move on. Got the charger shipped directly from Hong Kong, I opened the package looks very dingi, the pull cord mechanism is a joke does not even go in even if you try to force it back in, I said oh well, lick your wound and move on, got in the car and plugged it into my Iphone, and that's when I got really mad, only the LED works, no charging L. I don't even know if I feel stupid because of my stupid act or because my wife and kids were laughing at me L. File that under lessons learned.

Date of experience: February 25, 2011
Pennsylvania
2 reviews
5 helpful votes
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I have bought several items from them and have found their prices were the lowest, had great coupons and shipping deals. I have never been dissatisfied. Everything I purchased from them, batteries, cases, bluetooth (2), are perfect. I would love to continue to purchase from them. A very satisfied customer.

Date of experience: December 21, 2014

Overview

CellPhoneShop.net has a rating of 2.5 stars from 206 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneShop.net most frequently mention customer service, tracking number and car charger. CellPhoneShop.net ranks 242nd among Mobile Phones sites.

service
32
value
34
shipping
33
returns
20
quality
32