Developed in part with a grant from
the National Science Foundation

Member since March 2013

  • Reviews 2
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 187

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
2

2 Reviews by Terry

Sort by: Most recent

1&1 Media Inc.

1&1 Media Inc.

9/21/17

I think I accidentally deleted my account. I accept I will lose all my emails, but would like the account to be reinstated. I have send three contact forms in three days, and not even a response. The promo web page has three paragraphs. The Headings:

1. Were always here for you!
2. Customer Support is our main priority
3. Customer satisfaction comes first at mail.com

Clearly the advertising department has no concept of what is actually happening!

CellPhoneShop.net

CellPhoneShop.net

3/11/13

I ordered an iPad battery charger. They send a 1 amp charger. (iPads need 2.1 amp. iPhone and iPod are 1 amp). When I reported this they asked me to return it. But the cost was $20 to ship a $28 product back to them.

I have reported to them twice that their description is wrong. "A 1 amp charger will not charge any iPad battery". But, they continue to advertise it online.

So, not only have they stolen by $28--they are quite happy to con the next unsuspecting customer as well.

Bad service is one thing--but this would be illegal in most other countries

Terry Has Earned 5 Votes

Terry K.'s review of 1&1 Media Inc. earned 4 Very Helpful votes
Terry K.'s review of CellPhoneShop.net earned a Very Helpful vote

Terry hasn’t received any thanks yous.

Terry doesn’t have any fans yet.

Terry isn’t following anybody yet.

Similar Reviewers on Sitejabber

scottm689
6/4/19

An absolutely disgusting company. Zero customer service, arrogant beyond belief. They literally...

hefayoxany
5/27/19

The support is a $#*!! my account was blocked, and it's fine! they don't even care, I lost...