CareCreditReviews 845

When I purchased my hearing aids my card had a hold due to the balance, a balance far below my max balance. I had to go to a website to verify myself by taking a 5 second video of myself and a photo of the front and back of my driver license. Then call them back with a code. After a two hour ordeal trying to check out, my card was taken off hold. The real kicker came when I returned my hearing aids and tried the card for the full credit. I had to go through the entire verification again and spend another two hours before the card worked.
Now when I check my balance it is not reflecting the credit. The service rep said it will take two weeks. WTF?
I'm calling my states Attorney General to rid these jokers from my state.
A scam with a capital S.

This company is nothing but a scam. This is no way should have care or credit in the name of there card. They denied me with wrong info. Not my credit info and refused to investigate why they are using wrong info. My credit score is 100 points higher and my credit card is up to date. They say it's not and that I don't even own a credit card. I think I know what credit cards I own. I checked TransUnion and my info is correct not there's. They refuse to remove the hard inquiry that will lower my score 3 points next week. So they just hurt you not help you. Beware!

I applied for credit on my mom's behalf; I am her power of attorney and this was for an upcoming medical bill. I applied two weeks ago and sent the necessary documentation; instead of reviewing and following up with me, I had to call back to check on the application, only to be given the runaround by a couple of different associates. One was helpful, the others (and the manager) were not helpful at all. We both have good credit and have never gone through this much drama to apply for credit. The application process was a nightmare. We will find other ways to pay the bill... if they make it this hard to apply, what will it be like to have them handle an account for us? Simply pathetic!

I have used Care Credit to defer 26.99% interest charges on thousands of dollars of dental charges. This in and of itself is unwise as if anything goes wrong you may as well have gone to a loan shark. The setup is that if you have multiple promotions, are making regular payments, when you go online to pay off a deferred interest promotion balance, there is no way to designate or verify that the amount paid will be applied to that promotion payoff. You will then need to phone customer service and request that the payment is used to meet that promotional deadline. Bottom line- they set thier customer's up to fail. LEGAL SCAM! Buyer beware $

Care credit Sucks I have been a customer for many years, When I first got it I had bad credit score I was approved for $500. Last year I lost my job and I was behind on payments, Since last year I have been doing great been making on time payments and my credit score has been perfect I have been paying everything off. I was so excited I wanted this account for my pets, I got my new statement with a decrease in credit limit I was like what? They said they do a credit check once a year. How does that make sense I now have excellent credit been paying the balance off and they decrease my limit? I am so pissed care credit sucks I have never in my life have had a credit card decrease my limit. THEY SUCK!

Up until now, I had used CareCredit card several times through my dentist office. However, I moved last year, and had been looking for a dentist for sometime. I recently settled on one in my new town. They told me what it would cost for xrays and cleaning, and suggested I call CareCredit to ensure my card was still good. So I called this month. Got a man. I told him the situation, and gave him my info. He said my card was still valid. I gave him my new address also.

So, I go to the dentist, the 13th of this month. When the person at the office put my CareCredit through for the $349 payment, it came back DENIED. I called right then and asked why. The lady told me I had closed my account. I told her I never closed the account. She said I had to apply for a new card. Pretty crazy when I had a card for a number of years, and as they could see, always paid on time and never longer than 12 months. I told her I had been told the card was valid, and now, did this not only leave me very embarrassed at a new doctor's office, but as a senior, having to dish out $349 was even more difficult. She made no effort to help me, every thing was very matter of fact and yes I did close my account, pretty much saying I was not told what I was by the other rep, a man.

I find it hard to recommend this company to anyone after being treated as such. Especially, when you have been a very good customer.

Beth T Browne
******* Camino Los Padres, 02-327
Laguna Niguel, CA *******
*******@gmail.com

I open this card through my dental office. There was a promo going on to get a free Fitbit for new customers. They said we will get a code in 2 billing cycle to redeem a code but we never got anything. When I contacted them one of the representative said that offer already expired, I supposed to redeem a code by March 31st. My question was if I never got any code how I'm supposed to redeem? She was like umm I'm sorry but it already expired and she can't do anything about it. Seriously? Closing this account after paid off my balance. Big no to care credit

When I went to pay my final dentist bill, my card declined. After researching and trying to use the chat it was discovered that 5 months after I had my card, they decreased my credit limit and I have no idea why. I made my payments, so it wasn't that. So I caution you that eventhough it' may seem easy to get approved for these cards, they don't hesitate to change your original approved amount at any time without notification. I was in the middle of my dental work and had to pay the rest out of pocket because of this. Terrible way to treat customers

They are taking advantage of people that don't have insurance. How many of us have insurance on our pets. My furry baby has a slipped disc, surgery is 3 or 4 thousand. Care was immediately recommended. Vet office feels better, they have given you an option. You feel like crap, you've seen the outrageous interest rate, you know you can't pay it off in time to beat it. All the time looking at the little animal that depends on you to take care of them. This would be a great card, if they actually gave you more time and a more practical interest rate. But that's not why you have a profitable business. Is there a pet care credit card out there that actually cares about pets?