Virlanda M.

I applied for credit on my mom's behalf; I am her power of attorney and this was for an upcoming medical bill. I applied two weeks ago and sent the necessary documentation; instead of reviewing and following up with me, I had to call back to check on the application, only to be given the runaround by a couple of different associates. One was helpful, the others (and the manager) were not helpful at all. We both have good credit and have never gone through this much drama to apply for credit. The application process was a nightmare. We will find other ways to pay the bill... if they make it this hard to apply, what will it be like to have them handle an account for us? Simply pathetic!