CareCreditReviews 845

I've had this card for about a year. Went from a $800 limit to $1600. Never had issues with being charged late fees or anything. I was really happy with this card... until today! Went online to check something in my account and found they had reduced my limit by almost half. No warning, no explanation, NOTHING! I've NEVER been late on a payment, most times paying more than what was asked and even made more than one payment per month and this is what I get for that. I've been nothing less than a perfect customer and this is what they do to me. The explanation I got when I called to question it was that they checked my credit (without my knowledge) and decided to lower my limit. Because they cut my credit in half it also dropped my credit score thanks for screwing me! I don't even know what they found to justify lowering it. There's nothing different on my report that when I initially applied for the card. So, I get punished for being an excellent customer. Nice going and way to take care of your customers!

I have been a care credit customer for a few years. I basically used them for some large dental bills that I did pay off within the 12 month period. I just received a letter stating they will be closing my account at the end of the month. I called and asked why and they said due to inactivity. I said I would like to keep it open as I will be incurring about $15,000 in dental bills in the next 60 days and wanted to use care credit. After being transferred to a supervisor (not in the United States I might add) they told me they cannot keep the card active. I guess based on my past history of paying my balance off in the 12 months I am not the customer they are looking for. Beware of this credit card company. They are only looking to give credit to someone they can totally rip off.

I had an account with care credit for almost ten years. I couldn't open it by myself so my boy friend at the time co signed. Last year he decided to claim the account was fraudulently opened using his information. You would think they would contact the PRIMARY ACCOUNT HOLDER which was me to see what was going on. Of course they didn't. I didn't know about it until I tried to go and make a payment. They then concluded their "investigation" and closed my account again without me knowing. I had to call to find all of this out.

I then contacted corporate and they didn't do anything. It's a shame bc I had this amount for so long. And yes over the years I did try to get his name taken off but I couldn't. It's just baffling that he could easily make a false fraud claim against an almost decade old account and have it closed just like that. Crazy thing is I was helping his credit all this time with this line of credit.

Care credit should be ashamed of themselves for not even contacting me about anything. I paid off the balance and will NEVER open an account with them again. I will also tell everyone else about how they treated me. I guess bc they weren't making any interest off me they didn't care anyways. Too bad bc I know lots of women who get and are interested in getting surgeries. I will not recommended care credit.

First, I used Care Credit hesitantly. I had a pair of glasses plus contact lenses which I tried to cancel. They came up with this stupid idea, which I try to avoid. I made my payments on time. Finally, the bill came down to the last $ 700. I was very happy about me coming to an end to this. I said I'm going to pay it all off in one final payment. The care credit thieves tripled my bill and said some nonsense. I told them if they will take away the interest, and they said they cant. Now I ended up having to bay about $ 4,000. For something that started at $ 1500. Please RUN when you see CARE CREDIT. Honestly, they don't deserve 1 star.

I was offered CareCredit during a dental implant procedure by the clinic and when asked for the terms they said it was no interest if paid for 12 month terms. I was approved without hesitation and charge a great deal of my procedure to this credit. I then called customer service because this offer sounded suspicious and found out that if for any chance you did not paid the full amount loaned at the end of the 12 months you will be responsible not for the balance owe but the entire loan 12 months interest. I would rather just stick to my regular credit card since the interest is similar and know I would be responsible only for the remainding balance. Don't be sucked into this deal, if you have any chance of dissafirm do it now! These lending practices are geared towards the vulnerable and naïve.

On a "no interest if payed in full" til sep of this year. Was a day late one month and paid the $27 late fee. Somehow, 3 months later, I've accured 11$ of non promotional balance. Not sure how this is when i paid the late fee immediately. I've contacted them about this and hoping for a refund of the 11$. It makes no sense to me why I even had the interest in my account in the first place. It seems as if they are trying to pull the wool over my
Eyes to keep me owing more. Makes me feel iffy about trusting them. Love the promotional perks but seriously. Where did this hidden interest charge come from? The fact that the "interest" would only be like $0.69 but the min interest charge is $2. What a rip off!

Regret ever signing up for this rip off. They know people who use this piece of crap card are in need and have no choice so they take advantage of you. I passed my promotion and now they charge me $28 in interest fee charges after every payment even though i pay way above my minimum payments. This isnt how credit cards are suppose to work. This company should be closed down. Also worst customer service. Now i will be in a worst situation trying to pay this card off rather than if i just paid my original bill out of pocket. Thanks for nothing "care" credit.

Preying on people with absurd interest rates and policies that go unnoticed until its too late. If you do not pay off your ENTIRE loan within the "promotional time limit" they will charge you 27% interest (maximum allowed by law) on your ORIGINAL LOAN AMOUNT. Not your current balance... This means that you could have only $10 remaining on your account and if it isn't paid by the time the promotion expires, they will charge you hundreds upon hundreds of dollars. I borrowed $2,500 for an emergency dental operation. Had only $300 remaining and suddenly they charged me $530 in interest Driving my balance to over $800 when I only had $300 left to pay... This should be illegal...

If you don't pay off this card within the promotional time you will pay interest on the entire original purchase amount. So if you even owe $5 on your balance at the end of the promotional period you will pay hundreds of dollars in interest. If you can't pay this card of within the allotted amount of time do not get this card. Matter of fact don't get this horrible card. It takes advantage of people who need emergency medical treatment

I ended up getting care credit to pay for an operation that my insurance wouldn't cover. I was desperate and I'm pretty sure they prey on desperate people. I needed the operation I had no choice and this was the only away to get the amount I needed in the time I needed it. They are awful. They have no idea what's going on over there at their company at all. There have been times when I was charged a late fee without being late. There were times when their autopay took WAY more than it was supposed to take and they can't just REFUND the money they have to send you a check. 99% of the time when I call the person I talk to can barely speak English so it's not even clear if I'm getting my point across or not. Maybe it's not a scam, exactly, but they are definitely preying on people who have no other option but to get a card with them. As soon as I'm done paying this off I'm closing my account for good and never looking back.

I had to use this awful card to pay for 2 medical emergencies in 2015. One was a $1700 procedure for myself, the other was a $1300 vet appointment for our cat. I wasn't able to pay if off within the year time-frame of free interest. Actually at the time the year expired, I was enrolling all of my debt into a credit card consolidation system, so I also added my Care Credit card. The debt clearance program has been amazing, and 3 of my creditors settled out for 1k less than I actually owed. Then comes Care Credit. Their "settlement" amount shows as DOUBLE what I owed in the first place! I've consulted with the consolidation firm to see if this is an error, but after reading all these horrendous reviews, am betting it's real. If so, I plan to remove the 6k debt from my consolidation plan and just let it hit the 7-year mark where unpaid credit cards vanish into oblivion. I refuse to pay double the amount of my original bill. This company is obviously taking massive advantage of those who are in a tough situation. Despicable.

I used care credit and paid them off, and in return they closed my account! Why? Who knows, you call and never get to speak to anyone I waited over 1/2 hour. So I went to website tried to log in got red warning to call. Now I have Dr appt to cancel Thanks Care Credit! You dont know how to do business, who closes a account because they paid you in full? You just lost out, very disappointed with the way you do business! Unable to speak to anyone, just the run around. Will not ever recommend your service!