CareCredit

Make sure you keep track of how much they are allocating your payments to your promotional purchases. I had one on there from August 2018 that is to be paid off by August 2020. I unfortunately had to use them again for a much smaller amount in February 2019 that's due by August 2019. I got something saying more than half of that one is still due. They'd been giving majority of my payments to the first promotional purchase... which would in turn make me pay all the interest if not paid on time. The representative and his manager Joshua were very rude and would not assist me. They basically said they could not assist me and I have to pay it off by the 30th. Worst company ever. They also, decreased my limit when I have a good history with them. I can't wait to pay them off.

They are awful! You can make your payments on time and your balance never goes down how they get you is the promotional deal if you don't pay that promotional deal off within their time frame, they will tack on the interest and depending on how much you owe it could be 1,000 or more! Big time scam Please make sure you read the fine print.

I did not have the whole balance available in cash or on care credit to go pick up my dogs remains from the vet. I talked to care credit and was told that if I used my atm debit card the balance would be available immediately. I explained my entire situation. After making the payment knowing I needed $400 they transferred the vets office to someone else who processed the payment and it was denied. After being transferred repeatedly and sitting in the vets for 45 mins. Everything they told me has since became wrong and I was now in a position where I couldn't bring my pet home. My pet might not be able to come home because of this. I have to play their waiting game.

You have to love that their motto is we are here for you! My dog had a serious health issue and we had to run her into the emergency clinic. We tried to get a hold of care credit for two days and could Not get a hold of anyone because their system was apparently down. We had to put our charges on our credit card totaling $2500. I called care credit until I could finally get a hold of someone, I spent 30 minutes on the phone the first time and they hung up on me but before I even said anything. The second time I spent over an hour on hold waiting to talk to someone. This time she told me there was nothing they could do about those charges. I had requested that I could transfer that balance over due to the fact that it was their fault that their systems were not running, And she said no. So much for their
Motto, we are here for you! Not seeing it

I received an email from Care Credit on 9/13 stating I had earned over 10,000 points as of Sept 7th and could log in to redeem the points. When I logged in, the points did not show up and customer service stated they expired the prior month. Why would they say they were available as of 9/7 if they had already expired. This is a large amount of points I earned by using their card, and they will NOT work with me even though their system sent me an email a week ago stating I could use them. All they said is I understand, sorry. With all of their horrible reviews, you would think they would be willing to work with customers to get their satisfaction scores increased.

I am shocked by the bad reviews given to Care Credit. I have been using the card to pay for my LASIK surgery done in May. It is in the documentation you are given that if you do not by the promotional deadline, you will be charged interest back from the time the payment was first charged. I have been paying much more than the minimum payment so that I will pay off the loan interest-free before the deadline. If you read the terms and pay off your card on time, you will have no problems with Care Credit. Great option for interest free medical financing.

Beware when you fill out a credit application for this care credit it automatically checks a Box that automatically enrolled you in a card security fee every single month from the first time you start your payment I was charged $81.57 and if I did not opt out of it they would continue to charge me up until I finally paid it off I never filled it in it's a fraud it's a scam I called them up and they credited back it was over $1000 that I was being charged for this card security fee in addition to my $7000 fee so be where

I was pre-approved for a card and spent 45 minutes and 4 calls to customer service completing the ridiculously involved application process to only be told I was denied. I have never been denied for a credit card in my life and have a credit rating of excellent. Customer service was extremely unhelpful and could not answer any questions. Would be nice to be able to give less than a 1 star rating.

Please pay attention to promotions expiring, then when paying extra always call back speak to a luve person and tell them to put your extra money on promotion expiring soon. Then ask for an email showing this happened. Also they do not show what you are paying on if one of the promotions is over. But you are still paying on this and with 25% interest folks! They do not show what money goes to which promotion and how much.