Was charged interest on new purchases. Have to call after every payment to make sure funds are allocated to correct balances. Micha and manager Kevin Young were rude, untruthful, and would not reverse the incorrect finance fee. Closing this account immediately. Please avoid this bogus company if at all possible. Other credit card companies are not as deceptive. Really hope they go out of business. Not BBB accredited.
Magically an insurance was placed on my account couldnt figure why my balance never decreased but increased. Took me a few found it added $46 every month never have I ever ok'd it threatened them and they gave $500 back still $1000 less than owed shamefull behavior. Check your staements they claim you electronically put the x. Wonder who gets money to falsely put check marks on
Care Credit is easy to use but you better pay it off fast! Great for very temporary financing only. My credit got tanked cuz once the interest payments start I could not keep up. Find another way to get financial help but don't use this service.
Carecredit is a bunch of sneaky crooks I will never ever use this company again. Faithful bill payer who now has 26.99% interest fees monthly because my bill isn't paid off in full yet. Unreal. Just paid 200$ less than a week ago and will be getting 130$ tacked on TOMORROW to my bill. If you are thinking of signing up I highly suggest finding somewhere else. There is better out there! If I wasn't in a pinch at the time I signed up I most definitely would have done better research. So disappointed in this company. Not to mention the customer service just transfers you to people who don't help and to places that aren't ever open. Very sad
Please do not use this company, they will cheat you if possible use your personable bank.
If you like me and regret it the phone number to call to report is 855:411:2372 this consumer fiñancial protection bureau they will want your account number and other I formation you can provide. Let's try to stop these crooks out of business or stop these cheats.
Always a bargain shopper, I thought it would take advantage of no interest for my Lab's extensive vet bills two years ago. I paid the balance off in the allotted time (Woo Woo). I figured it would be a great card to have since I'm in animal rescue and continually need vet care. But when the new card came in recently and my favorite vet's assistant couldn't get my card to work; I contacted the number on my card. A nasty, condescending customer service representative got me so upset that I paid off the small balance and cancelled the card on the spot.
I have no sympathy for people who "didn't know" they would be charged interest on charges if not paid within the promotional period. What they heck did you think you were signing up for? I have had an excellent experience with Care Credit for various dental and vet bills, in total amounts of approximately $3500 100% INTEREST FREE! I have been able to spread my payments out over a 6-12 month period (I schedule them in equal installments as soon as the charge hits my online account) Again, 100% interest free! What's not to love?
I had a bill for 4730 so I put it on the care credit for the 6 month no interest plan. I looked a couple weeks later and I saw I got charged a "security fee" of 70. I called customer service and they said it's a security if I get fired from my job. I didn't sign up for anything and the guy said he would unenroll me, I asked if he could take that charge off and he said no. I also asked about an 8.30 interest charge since I have no interest for 6 months. He said it was the interest from the 70. I get charged interest for a "security plan" I didn't enroll in. Scammers just trying to add hidden fees. I paid it off and closed it as soon as I got off the phone. If you have the money or can borrow, do it. Don't sign up for carecredit.
This company is nothing but a scam. This is no way should have care or credit in the name of there card. They denied me with wrong info. Not my credit info and refused to investigate why they are using wrong info. My credit score is 100 points higher and my credit card is up to date. They say it's not and that I don't even own a credit card. I think I know what credit cards I own. I checked TransUnion and my info is correct not there's. They refuse to remove the hard inquiry that will lower my score 3 points next week. So they just hurt you not help you. Beware!
If you were thinking about getting a Care Credit card don't bother doing it. I just recently found out that my Care Credit card that I have had for 5 years and in good standing without a late payment for that 5 years was closed. I called customer service and they could not tell me why the account was closed. They said they sent a letter but I never received it and they couldn't tell me why over the phone. I have been trying to build my credit and this is one of the cards I've used did you just that. Now they close the credit card and my credit score dropped 45 points with no explanation on their end. Their customer service has been so bad throughout the years I do not recommend this company or their Credit Cards.
They are the worst credit card company ever my account was open on Wednesday and I checked yesterday and all of a sudden it's closed they claim they have a right to close my account due to high balances on my credit history which have been paid off. They were rude to me on the phone I don't recommend them
You can pay your bill on time for years but they run your credit every month to see your score. If they do not like it they will close your account (regardless of you're payment history with them and your score consistently increasing) and as soon as you pay your balance down to $0, they add "remarks" to your credit and close your account without any prior notice. This will drop your score substantially and the representatives will simply tell you to wait for a letter in the mail. Do not use this company. They will damage you in the long run.
When I went to pay my final dentist bill, my card declined. After researching and trying to use the chat it was discovered that 5 months after I had my card, they decreased my credit limit and I have no idea why. I made my payments, so it wasn't that. So I caution you that eventhough it' may seem easy to get approved for these cards, they don't hesitate to change your original approved amount at any time without notification. I was in the middle of my dental work and had to pay the rest out of pocket because of this. Terrible way to treat customers
I've used my CareCredit twice since I have had it (several years now). I had no problems either time. People need to read the payment policy. DON'T be late with the payment, pay it off within the 6 month, 12 month time that was agreed upon, or sooner, pay at LEAST the minimum amount each month, or better yet, pay more a month! Follow the policy rules and you shouldn't have any problems, simple as that!
Customer service sucks. Two days late in a payment after being a customer for 8 years, and they assess a late fee of $37. You tell them why you were late and they don't care. (Son was in the hospital for three days). But that shouldn't even matter. Two days. Really. $#*! hats. I'll pay them off in full next month anyway, that way they can stop screwing me.
I opened an account when my dog had to have emergency surgery. I've been on time with my payments. In October, I misread how much the minimum due was and was off by $3.00. I paid the $3.00 several days after it was due. I was then charged a late fee. Called customer service and got it reversed. Now, in looking at my bill for this month, I'm being charged $87.00 plus an additional $36.00 late fee. I was paying $49.00 a month. My interest rate hasn't gone up and I've never been overlimit. I sent them a complaint with my concerns. If they don't lower my minimum payments to $49.00, and reverse my late fee, I will close my account with them.
They will find ways to charge you extra and you will not know it. They convinced me to get it to pay for my tooth surgery with zero interest. I borrowed 2,500$ and i was supposed to pay it in 12 months. After 12 months of paying it it went down from 2,500$ to 2000$! Only 500$. The loan was supposed to be paid off in one year but they add a bunch of none-sense and they hire people to argue with you on the phone with zero intention to help. You will end up paying 200% more than what you borrowed, and yes they won't call it interest, they will call it something else. This company is a sham please don't trust a word they say and believe the people who have used it before, all of us say it's the worst choice ever. Go get a loan with 40% interest rate on your credit card is better than them.
Rude foreign customer service rep. They changed my due date. I explained I've made multiple payments in advance to lower my balance in advance. Still docked me a $28 Late Fee. I've made 6 payments in 3 months. Rep talked to me like I was a loser. Very disappointed in the conversation. Nothing was resolved!
Worst company they need to be investigated customer service is the worst,my credit score dropped so they dropped my credit limit and i had $678 available and they took that and now is says only have $74 available. This company is a rip off, i tell all my friends to never ever get a credit card from company rip off.
I'm so disgusted with Synchonry they are not available online...I pay my bill and it goes through and they act like it didn't and add late charges! Yet trying to talk with customer service is impossible because they don't ever do what they say!
CareCredit has a rating of 1.5 stars from 845 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CareCredit most frequently mention customer service, synchrony bank and interest rate. CareCredit ranks 192nd among Credit Cards sites.