CarCover

Great experience! I've bought covers for 2 different cars from these guys and the product is very nice quality, great customer service and they are good for the warranty. I'll be back. Love these guys! Thanks carcover.com

Do not waste your time and money on this company's products. Overpriced garbage. Customer service will give you the run-around. Still waiting for a partial refund after weeks.

I've owed my Platinum Shield car cover with "Lifetime Warranty against premature breakdown" for 1 - year. I pinched with my fingers to adjust it as many people have probably done and it ripped very easily. I was quite surprised when it happened a second time since I've contacted them. I emailed them as directed. I was offered patches or to buy a new one at a discounted price.
Now I'm no genius but this but this seams like a scam to keep giving them money or end up with a car cover that will look like a Leopard 5 years.

I've read their own site reviews and laugh, their reviews sound self written almost like an advertisement page. I wouldn't trust, buy or recommend this company to anyone.
We spend a lot of time, love and money to protect our valuable investments. They should be more honorable.

I ordered a cover from carcover.com two weeks ago and although they promised 3-5 days delivery, I have yet to receive anything and the fed ex tracking number they gave me indicates there is nothing enroute. After emailing them twice and asking for an update with no explanation (other than they received my inquiry), I just called the customer service number and asked about my order and the person who answered said, "call back on Monday and talk to our general manager Issac, there has obviously been a mistake of some sort." Not exactly the sort of customer service help I was hoping for. Needless to say I'm worried about receiving my order at all. They do have my money but I will contact my credit card company soon if I don't get some sort or reasonable answer. I will update my review if things get better but my advice at the moment is to stay away from this company.

Bought this cover in April it didn't last 5 months. Contacted warranty center and they charge 95.00$ To ship a new one. The cost of the cover was 359.00 that means I have to pay 24% of the original cost to get a warrantied cover that last less then 5 months. Very disappointed in the covers quality and the customer service with this company. I would not buy a cover from this company again.

Item does NOT fit the vehicle I selected. I had not yet opened the package until the other day when I went you put it on my truck, it's about 2x too small. There's no way the one I received would fit a bronco. I contacted customer service and was told they wouldn't do anything about it. The item i purchase is in perfect condition(unused). I spent $250 on a product that is different than described. There is NO WAY this is sized right for a bronco. Their response was laughable, telling me to just go sell it on ebay or something, rather than trying to help and come up with a solution. I guess paypal dispute is my path to a solution then.

I bought their premium 5 layer cover for my 2019 Camaro.

PROS. Fits great. Seems well made. Like the straps that hold it on, even on a windy day. Easy to put on and take off.

CONS... Very thin and light weight. I park in a crowded parking lot every day and bought what I thought was a thick cover to help protect my new car from dings. Second day I got a small door ding. It is also supposed to have a fleece lining. I worked at a fabric store for 3 years and the lining doesn't look like any fleece I have ever seen. It looks more like a felt material with a very short nap. It also seems to trap heat in my car. Will probably return.

I usually have an issue with a business that has all 5-star reviews, simply because 75% of our population is typically unhappy with life in general much less happy with anything they spend money on.
IE: You can't please all the people all the time. Even God makes mistakes. He gave women the ability to speak.
Anyhow, This company has unbelievably achieved the unachievable.
I purchased a Gold Sheild 5L cover in April of 2020 and had an issue with it. A couple of emails from me (a grumpy old man and member of the 75% club) resolved the issue. WOW! A no-hassle replacement is on it's way... hopefully, I guess I'll just wait and see if it arrives... and see if I can create a negative in which to knock this 5-star thing down a couple of stars.
Great job CarCover, people, whoever you are and where ever you are.
The above is an unbiased review written by me, the King of Cynics.
Note to self >>>> Keep an eye on this business, they can't be this good and have to be hiding something.

Had the cover for 3 years but started to deteriorate a year ago when i order talked to Isaac on the phone and he told me the lifetime warranty was for how long i have my car or others things not to my control so he sold me now the phone number is blocked *******041 had to email my number to them to call me didn't call me until i talk to the NY ATTORNEY GENEREL THEN THEY REACH OUT TO ME to see what the problem was told me to send pics and telling me that LIFETIME doesn't mean LIFETIME sent pic everything they needed respond to me right back saying it was replaceable but there was going to be a shipping charge of $52.39.BEWARE STAY AWAY and this is CARCOVER.com

I wish I had read the reviews on this company before I placed an order with them. The car cover was cheap and a piece of crap. They said I had to send it back to Canada and only through USPS. I found out that it would have cost me almost the same amount to send to Canada as did that cover itself cost me. When they sent it to me, it was coming from Anaheim, California, ten miles down the road from me. This company needs to be run out of business.

Thought I was ordering from "Car Covers.com", but to my dismay I ordered from "Car Cover.com". Be very careful, there is a huge difference. The cover barley fits, the underside is cheaply made and you cannot directly contact "Car Cover", you have to email them. In one of the emails they confused my Jeep Rubicon for a motorcycle? Tired of dealing with them (may be their way of doing business) and tossing the cheap cover from CAR COVER.com", and I purchased one from "CAR COVERS.com". My loss, hope this helps with decisions for others... BUYER BEWARE!

Bought the 5L, which is its most expensive cover that is suppose to last a lifetime. Didnt even last up to three year. I would expect a lifetime warranty product to be good for at least 15 to 20 years but this product is just trash. Should have read BBB reviews before buying from them.

This place is filled with fake reviews that are either from review farms in China, or the reviews must be paid off. How can a company with so many complaints and a f rating on BBB have a 4 star on here.

Checking on Linkedin, the company seems to be from sellers based in China selling online to customers like me in US. Hope there are ways to bring companies like this to court or file a class action for continuous false advertisement.

Again the quality of the product is horrible for its high price. Might as well buy something for 10 bucks on Alibaba.

Purchase a car cover and canceled with in 30 minutes. Change of mind. Was sent email order was canceled and a refund issued. No way the cover shows up and left in my garage by Fedex. I was at home no contact made by driver. Been trying for 3 days trying to get approval to return cover. Poor service no answer to phone calls

The 3 Gold Shield covers they sent me all deteriorated under the cover(felt side). They represented and advertised themselves as having a lifetime warranty. Do not believe it. The cover is Chinese made and does not hold up. They will not send me any more inferior covers because the lifetime warranty is not real.