Car Computer ExchangeReviews 887

I'd be curious on returns if anyone ever has one that isn't "unrepairable" according to their return policy, seems very fishy and no explanation of WHY return was unrepairable just got back amount of refund that signifies that unit was "unrepairable". Very hard to contact anyone that could answer any questions and after they received returned PCM it still took over a month and a half to get a refund issued, guess I should just be glad to receive anything.

Experience with car computer exchange was great will recommend to anyone

This refurbished cpu came programed to my car. I delivered it to the dealership where it was installed within an hour. Now my my 2003 Durango runs like new.

Somewhat reserved. I realize that many folks are lax in returning things and are quick to return stuff not to say that they don't follow procedures when installing. But on the other hand, anyway in my area, I can go to my local parts store and get a computer without the circus. If something is wrong with it I can return it without a hassle. I somehow get the vibes that if this computer fails I would have to jump through hoops to return it. But, for all I know it could be superior to other exchanges. Can't say anything negative about the product. It works. Only driven maybe 20 miles. Time will tell.

The computer didn't fix the problem, and CCE is bending over backwards to help me find and solve the issue(s) with my vehicle.

Great service and turnaround time was quick and flawless, no issues

Shipment was delayed by a week and customer service line is hard to reach an agent. Most times receiving a voice recording to contact by email.

I received the PCM in a timely manner, i took it to the dealership were they have installed, they found another problem so i cant give you a review on the PCM yet

I ordered a computer for my mustang paid 774 dollars just to find out they didn't even have a computer to sell.after almost a month still no computer.I asked for a refund 14 days ago and still no refund I wouldn't buy anything from these Clowns

Called for help via call, email, message and no response from no one. This is a scam.

Service is not completed, waiting to receive my computer back to reinstall it in my car. Only at the halfway point at the moment. So far customer service representatives have been very helpful and professional.

The customer service was excellent. Talked to Brittney. She was a big help. Very good at her job.

The process was simple and seamless Quick and easy. The directions were informative and easy to understand. I received the computer within a week. I was kept informed when the part was shipped and given a tracking number to track the shipment. When the computer arrived it was plug and go. The vehicle is running great with no problems. Very happy customer.

The part i received was not plug and play. Returned part a month ago. Still fighting for refund this a very shady company No tech support will not answer phone they will hang up on you

Received ECM within a week. Customer service was very helpful, and was not an automated system. The shipping was easy and instructions were good.

Something is loose in the PCM. It runs perfectly until the car hits a bump - engine then dies and no "check engine" light. I can simulate the problem by taping the PCM while vehicle is idling. Mechanic checked all wiring going to the PCM before and after PCM installed.

I will need to exchange the PCM

Will update these comments based on exchange outcome.

Got my computer and it works great. Took five business days to complete Monday throught friday, week days, to complete and test your ecm. I'm impressed and will continue to do business with them. At first I was nervous because all the negative comment people put out. But everything worked out good.

Quick shipping and part was plug and pkay as advertised. Replaced bad part and vehicle started and ran flawlessly, simply follow the provided instructions.