Car Computer Exchange
business logo of Car Computer Exchange

Car Computer ExchangeReviews 887

4.4

From the business

We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.


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Car Computer Exchange Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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2,216 reviews
Colorado
1 review
0 helpful votes
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Timing
September 20, 2024

Overall everything went good I did wait longer than expected but the computers seems to have taken care of the issue Thank You!

Date of experience: September 10, 2024
Texas
1 review
0 helpful votes
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One happy customer
September 20, 2024

So far so good just as they say quick delivery plugged unit in and no more limp mode car runs great best said quick and easy

Date of experience: September 10, 2024
Texas
1 review
0 helpful votes
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Worked perfect.
September 19, 2024

Smooth and easy and the people are knowledgeable about their product

Date of experience: September 9, 2024
Iowa
2 reviews
0 helpful votes
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Same Great Service
September 19, 2024

Car Computer Exchange prompted me to provide the information they needed so the PCM exchange was seamless, just like the last time I needed their services for a different vehicle.

Date of experience: September 9, 2024
Wisconsin
2 reviews
0 helpful votes
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Satisfied with purchase.
September 18, 2024

I don't think my issue now is with the computer. I think it maybe an issue with ground wires. I spent 400 dollars for nothing. It's not the company's fault that I replaced it, but I thought it was the most logical thing to do. The computer works fine, I just have to dig a little deeper to find out the real cause of my problems.

Date of experience: September 8, 2024
North Carolina
1 review
0 helpful votes
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Todo bien gracias
September 15, 2024

Todo bien aun no lo instalo pero todo estara bien espero funcione coml lo espero gracias

Date of experience: September 5, 2024
South Carolina
1 review
0 helpful votes
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It has not been installed yet.
September 15, 2024

Very good and easy to deal with. I will recommend you to other people.

Date of experience: September 5, 2024
Michigan
1 review
0 helpful votes
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Dakpta
September 13, 2024

Everything was great had to end jup sending unit back for reprogramming due to incorrect VIN given on my end

Date of experience: September 3, 2024
Texas
1 review
0 helpful votes
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Great service
September 12, 2024

The ordering process was fast and not complicated. The representative guided me through the entire process and completed my order in less that 30 minutes. The follow-up email came and I sent back the requested information (VIN, manufacturing date, etc.). The actual part arrived in 3-5 days FedEx as promised, and the best part? It works great!

Date of experience: September 2, 2024
Oregon
1 review
0 helpful votes
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Thanks
September 11, 2024

You are the only place where I can get a computer for a p.T cruiser thank you

Date of experience: September 1, 2024
New Jersey
1 review
0 helpful votes
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2010 Jeep Commander
September 9, 2024

Site was easy to use. Shipping was fast. So far so good. Installed w/o issue.

Date of experience: August 30, 2024
Montana
1 review
0 helpful votes
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Easy Order
September 9, 2024

Positive experiencing in ordering. Site gives great prompts

Date of experience: August 30, 2024
Florida
1 review
0 helpful votes
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You're the best
September 9, 2024

Thank you very much as it was easy customer service is great I will refer you to anybody that has a problem

Date of experience: August 30, 2024
Illinois
1 review
0 helpful votes
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Simple
September 9, 2024

Great customer service I called in with all my information on my Jeep she said it will be ship in 3-4 days programed and ready ro plug in it showed on time works awesome

Date of experience: August 30, 2024
Ohio
1 review
0 helpful votes
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Worked great
September 8, 2024

Worked great, pre programmed, easy core return process. Five star

Date of experience: August 29, 2024
Idaho
1 review
0 helpful votes
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Not bad
September 7, 2024

It took a bit for the ecm to be shipped, but when it was, I was able to get it ahead of time, and use the instructions included to install it properly.

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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To be determined had to return for exchange, haven't heard back yet but time will tell

Date of experience: August 26, 2024
Utah
1 review
0 helpful votes
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Great product!
September 5, 2024

Great product & fast shipping! They were easy to get ahold of when I had questions. Would definitely purchase from them again.

Date of experience: August 26, 2024
South Carolina
1 review
0 helpful votes
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Part
September 4, 2024

The part did not fix the problem and CNN has been shipped back for refund, everything was followed by instructions and the part did not solve the Vand issues

Date of experience: August 25, 2024
New York
1 review
0 helpful votes
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Great expierence
September 2, 2024

Did exactly what they said they would. ECU seems to be working great!

Date of experience: August 23, 2024