From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Worked great, follow the directions that were sent with computer, tested coils, and solenoids checked out great, install computer according to directions.
Website sent product out on time and instructions were simple to follow.
Great company to do business with. Fast and easy shipping, easy process to return the core.
I just wish I would have purchased a unit first, the car is finally running perfectly, thank you so much!
Good shopping experience with car computer exchange very satisfied with my purchase and exchange process thanks a lot for getting my car back on the road again.
Great experience, the company provided me with everything I needed.
May one phone call the lady was very helpful. Got my computer within four days. Also, I returned the other one the old one and exchange.
The telephone call for ordering the ECM was so easy. The one who answered my call was polite and informative. They had the part needed and told me what information they needed to have it properly work. They communicated by text to me to get the part # i had to retrieve from my mechanic. I texted a picture of it. They programmed it and it was sent to my auto mechanic very timely. Than you!
Very quick
High star rating
And can return item if doesn't work
Second computer no ground for ac pressure switch, tried several times call they sent the second computer at no charge but still have same problem put original in it ac works fine but miss fires. Called several time keep hanging up on my service manager would like to do business with them. We have been in buss.57 year rebuilding engines and installing them,20k engines a year 20 employees in tulsa oklahoma.we even got a second opion from local dealership and our local programing company
Was supposed to receive a computer for my Jeep programmed to my Jeep when I got it and put it in the throttle pedal was not programmed to the computer and I had to ship it back to get them to fix it this is sent me back another 7 to 10 days from work
Super easy swap. Gave it a lengthy test drive and no issues. Shifting, overall performance restored. No more sluggish, erratic shifting.
PCM came and was not preprogrammed.
I took it to my mechanic and they said I had to go to the dealership to have the PCM reprogrammed. Cost when all is said and done = $862.
All the paperwork that came with the PCM was VERY threatening and hammered home the point that I should not bother contacting them for a refund, so I didn't. I would never refer anyone to you guys again.
Terrible experience!
Kind of slow delivery. Everything else was fine. Haven't installed... hopefully I'll work.
Great got pcm followed instructions worked 1st time so good
I BEEN TRYING TO GET A ANSWER ON GETTING ANOTHER COMPUTER. THE ONE YOU SENT ME HAS A INTERNAL FAILURE. I BEEN TRYING FOR THEE DAYS AND HAVE YET TO GET ANYONE TO SEND ME ANOTHER COMPUTER. PLEASE HAVE SOMEONE CALL ME *******066 THANKS ANTHONY
When I placed my order, I asked to have the security system deactivated on the computer and the computer that I got from my vehicle. It is activated. I still can't get my vehicle to start because of this. When I placed my order with the lady, she said that yes, she can send the computer that it is deactivated.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members